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Cambodia Angkor Air
Cambodia Angkor Air is a national airline of Cambodia, founded in 2009. The airline has a fleet of Airbus A320 and ATR 72 aircrafts, providing flights within Asia. The main advantage of Cambodia Angkor Air is the convenience of its routes, connecting popular tourist destinations in Cambodia with other Southeast Asian countries. However, one disadvantage of the airline is the limited flight schedule. In terms of pricing policy, Cambodia Angkor Air is moderately priced and suitable for an average traveling person's budget. Overall, Cambodia Angkor Air is a reliable airline for exploring Southeast Asia.
Cambodia Angkor Air baggage rules
Baggage Rules of Cambodia Angkor Air Airline
When traveling with Cambodia Angkor Air, it is important to be aware of the baggage rules to avoid any inconvenience or extra charges at the airport. Here is what you need to know:
Luggage Every passenger allowed to check-in baggage according to their fare type
Hand baggage Passengers are allowed to carry one piece of hand baggage and one personal item onboard. The maximum weight of the hand baggage should not exceed 7kg, and the maximum dimensions should not exceed 56cm x 36cm x 23cm.
Excess or Overweight Baggage Passengers may carry extra baggage upon payment of the fees. The fees may vary depending on the destination, and the extra weight may not exceed 32 kg per piece.
Items Prohibited for Carriage Passengers are not allowed to carry explosives, weapons, flammable substances, chemical and toxic substances, live animals except for trained service animals, and other dangerous items.
In conclusion, Cambodia Angkor Air has specific baggage rules that passengers must follow to avoid extra fees and inconvenience. Make sure you adhere to these rules before setting off on your trip.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Cambodia Angkor Air, you can apply for compensation by submitting a claim to their baggage services office at the airport upon arrival or by contacting their customer service center through phone or email. You will need to provide details of your flight, baggage tags, and a description of the loss or damage along with any relevant documents such as a Property Irregularity Report (PIR). Cambodia Angkor Air will investigate your claim and provide compensation accordingly.
Cambodia Angkor Air closes check-in and boarding 45 minutes before scheduled departure time.
Yes, you can check in online for a Cambodia Angkor Air airline flight. You can do it through their website or mobile app. Online check-in opens 24 hours before departure and closes 2 hours before departure. Make sure to have your e-ticket and necessary travel documents ready when checking in online.
Yes, Cambodia Angkor Air may provide compensation in case of flight delays and cancellations. The compensation depends on the circumstances and the specific rules and regulations of the airline. Passengers are advised to check the airline's policy and contact customer service for more information on their individual cases.
Yes, Cambodia Angkor Air provides additional services for passengers with disabilities. These services include wheelchair assistance, priority boarding, and assistance with boarding and disembarking. Passengers with disabilities are encouraged to inform the airline of their needs at the time of booking or at least 48 hours prior to their departure. The airline also has a dedicated hotline for passengers with disabilities to contact for assistance.
Yes, Cambodia Angkor Air provides meals and drinks on board depending on the length of the flight. Alcoholic drinks are also available for purchase on board.
According to Cambodia Angkor Air's website, their refund policy varies depending on the type of ticket purchased. Generally, refundable tickets will include a cancellation fee and the remaining balance will be refunded to the original payment method. Non-refundable tickets are not eligible for a refund. It's recommended to check the specific terms and conditions of your ticket or contact Cambodia Angkor Air directly for further assistance.
Cambodia Angkor Air requires that all children under the age of 2 must be accompanied by an adult and sit on the adult's lap during the flight. If the parents wish to have a separate seat for their child, they will need to purchase a ticket for the child at the child fare rate. For children between the ages of 2 and 12, they must be accompanied by an adult and can have their own seat. There is no information available about children's food on board, but it is recommended that parents bring their own snacks and drinks for their child. Cambodia Angkor Air also does not provide entertainment specifically for children, so parents should consider bringing activities or games to keep their child entertained during the flight.