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AIS Airlines B.V.

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IATA
IS
ICAO
PHW
Netherlands, Lelystad, Airport Terminal Building, Gebouw 55, 8218 PG

AIS Airlines B.V. is a Dutch regional airline founded in 2009. They offer flights to various destinations across Europe, including Germany, France, and Sweden. One of the company's advantages is their focus on sustainability and using eco-friendly fuel. However, some passengers have complained about the size of their planes and limited legroom. As for pricing, their flights are relatively affordable for an average traveler, making them a popular choice for short-haul flights. With their commitment to sustainability and competitive prices, AIS Airlines B.V. is a good option for those looking for a budget-friendly, environmentally conscious airline.

AIS Airlines B.V. baggage rules

Baggage Rules of AIS Airlines B.V.

AIS Airlines B.V. is a Dutch airline that operates both passenger and cargo flights across Europe. Before starting your journey with AIS Airlines, it is essential to get information about the baggage rules and restrictions to avoid any inconvenience. This article will provide you with all the essential information you require to know about the baggage rules of AIS Airlines B.V.

Luggage

Passengers traveling in Economy Class are allowed to carry one piece of baggage weighing up to 23kg. For passengers in Business Class, the limit is two pieces of up to 23kg each. Children aged between 2 to 11 years are allowed one piece of baggage, weighing up to 23kg. However, infants are not allowed to carry any luggage. It is advisable to label your luggage with your name, address, and phone number.

Hand Baggage

Passengers are allowed one piece of hand baggage that must be placed under the seat in front of you or in the overhead compartments. The maximum weight allowed for the baggage is 8kg, and the maximum size should not exceed 55 x 35 x 25cm. Any baggage exceeding these dimensions will be checked into the hold.

Excess or Overweight Baggage

Passengers carrying excess or overweight baggage will be subject to an additional fee that is payable at the airport. The fees may vary depending on the destination and are charged per kg. Passengers are advised to pre-book excess baggage to avoid any last-minute hassle.

Items Prohibited for Carriage

AIS Airlines B.V. prohibits carrying a wide range of items on board its flights, including explosives, flammable items, sharp objects, and firearms. Passengers carrying such items will face legal consequences, and all such items will be confiscated immediately.

In conclusion, AIS Airlines B.V. has a convenient and straightforward baggage policy that is designed to make your travel experience hassle-free. As a passenger, it is crucial to ensure that your baggage meets the weight and size limits to avoid additional fees and delays at the airport. It is also essential to make sure you follow the airline's prohibited items list to prevent any legal complications during your journey.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by AIS Airlines B.V.?

In case of loss or damage to your baggage by AIS Airlines B.V., you should immediately report it to the airline's baggage services office at the airport. You should file a written claim and provide a detailed description of your baggage, the contents inside, and any damage. AIS Airlines B.V. will then investigate the claim and provide compensation as per their baggage liability policy.

How long before departure does AIS Airlines B.V. close check-in and boarding?

AIS Airlines B.V. usually closes check-in and boarding 30 minutes before departure.

Can I check in online for an AIS Airlines B.V. flight?

Yes, it is possible to check-in online for an AIS Airlines B.V. flight. You can access the online check-in portal through the airline's website or mobile app. Online check-in usually opens 24 hours before the flight's scheduled departure time and closes about 1 hour before the departure time. However, it is recommended to check the airline's website for specific information as it may vary depending on the flight and route.

Does AIS Airlines B.V. pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to the current policies of AIS Airlines B.V. regarding compensation for flight delays and cancellations. It is best to check the airline's website or contact their customer service for more information.

Does AIS Airlines B.V. provide additional services for passengers with disabilities?

According to the AIS Airlines B.V. website, they do offer additional services for passengers with disabilities. These services include wheelchair assistance, assistive devices for hearing and visual impairments, and support for passengers with cognitive or developmental disabilities. Passengers are advised to inform the airline of any special needs or requirements at the time of booking or at least 48 hours before their flight.

Does AIS Airlines B.V. provide meals and drinks on board?

AIS Airlines B.V. operates mainly regional flights within Europe and does not offer complimentary meals or drinks onboard. However, snacks and drinks can be purchased on board. Alcoholic drinks are also available for purchase to passengers above 18 years of age.

Are AIS Airlines B.V. airline tickets refundable?

It depends on the fare type chosen by the passenger. AIS Airlines B.V. offers both refundable and non-refundable fares. Passengers should check the fare rules carefully before purchasing their tickets to determine if they are eligible for a refund. If the fare is refundable, passengers can contact the airline's customer service to initiate a refund request. However, the airline may charge a fee for the refund process.

What conditions does AIS Airlines B.V. set for traveling with children and babies?

According to their website, AIS Airlines does not have a specific policy for traveling with children or babies and they do not provide special entertainment or food for children on board. However, they do require that children under the age of two must be seated on the lap of an accompanying adult during the flight. It is recommended to contact the airline directly for any specific requests or accommodations for traveling with children.

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