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Air Panama

ID flag

IATA
7P
ICAO
APC
Panama, Panama City, Avenida Ernesto T. Lefevre, Edificio Sky Business Center, 0832-2031

Air Panama is a regional airline founded in 1980, based in Panama City, Panama. Air Panama has an extensive domestic network and also offers regional flights to destinations in the Caribbean and Central America. The airline prides itself on its exceptional customer service and reliable operations, which makes it a top choice among travelers. One of the advantages of Air Panama is its wide range of destinations, which allows passengers to explore the beauty of Panama and its neighboring regions. Additionally, the airline offers affordable pricing, making it accessible to the average traveling person. However, like any airline, Air Panama has its disadvantages, with some customers noting occasional delays and cancellations. Air Panama's pricing policy is fair for the average traveler, with a focus on providing affordable fares for short-haul flights. The airline offers promotions and occasional discounts, making it a cost-effective option for those on a budget. Furthermore, Air Panama provides a range of services that are tailored to meet the needs of all types of travelers, from leisure to business. Overall, Air Panama is a reliable and affordable airline that can help travelers explore Panama and its neighboring regions. With a focus on customer service and affordable pricing, Air Panama is a great choice for travelers who value reliability and affordability.

Air Panama baggage rules

Baggage Rules of Air Panama

Air Panama has specific baggage rules that passengers must follow to travel comfortably and avoid potential issues. Here are the main rules regarding luggage, hand baggage, excess or overweight baggage, and prohibited items for carriage.

Luggage

Each passenger on an Air Panama flight is allowed one piece of checked luggage with a maximum weight of 23kg. Any luggage exceeding this weight is subject to additional fees. Also, oversized or odd-shaped luggage may not be accepted and could require special handling. Any fragile, valuable or perishable items must be declared at check-in.

Hand Baggage

Passengers are allowed one carry-on bag with a maximum weight of 8kg and dimensions no larger than 50x40x30cm. Additionally, a personal item such as a briefcase, laptop bag or purse is allowed with a maximum weight of 2kg and dimensions no larger than 40x30x20cm. Handbags will not be accepted as personal items. All baggage must fit under the seat in front of you or in the overhead compartment.

Excess or Overweight Baggage

If a passenger has additional or heavy luggage, they will be charged for excess baggage. The fee is determined by the additional weight of the baggage and the flight route. Passengers must check the airline's website for the current fees. Bear in mind that there are specific restrictions in place on several Air Panama flights.

Items prohibited for Carriage

There are specific items that passengers may not carry with them while travelling on Air Panama flights. Guns, ammunition, flammable liquids or gases, explosives, and sharp or pointy objects are prohibited. Prohibited items should not be packed in either checked or carry-on luggage. Passengers who try to bring these items with them will be subject to penalties and potential legal action. Passengers should carefully read the list of prohibited items on the Air Panama website before travelling to avoid any issues.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Air Panama?

In case of loss or damage to baggage during your flight with Air Panama, you can make a report at the airline's office at the airport where you arrived or at their customer service desk. You will need to provide your ticket number, flight number, and a description of the missing or damaged item/s. The airline will investigate your claim and provide you with a resolution within a specified time frame. You may also be required to provide proof of the item/s value and purchase date.

How long before departure does Air Panama close check-in and boarding?

Air Panama typically closes check-in and boarding around 45-60 minutes before the scheduled departure time. However, it's always best to check with the airline directly or consult your ticket for specific details and guidelines regarding check-in and boarding times.

Can I check in online for an Air Panama flight?

Yes, it is possible to check-in online for Air Panama flights. To do so, go to the Air Panama website and select the "Check-In" tab. Enter the required details such as your booking reference or ticket number and follow the instructions. Online check-in typically opens 24 hours before the scheduled departure time and closes 1 hour before for domestic flights and 2 hours before for international flights.

Does Air Panama pay compensation for flight delays and cancellations?

Air Panama may offer compensation for flight delays and cancellations under certain circumstances. This is dependent on the cause of the delay or cancellation. Passengers are advised to check Air Panama's policies and procedures regarding compensation for delays and cancellations. In some cases, compensation may be offered in the form of vouchers or refunds, depending on the length of the delay and the laws that apply to the specific situation.

Does Air Panama provide additional services for passengers with disabilities?

Yes, Air Panama provides additional services for passengers with disabilities. They offer wheelchair assistance and priority boarding for passengers with reduced mobility. Passengers can request for special assistance during booking or at least 24 hours before the flight departure. The airline also allows guide dogs on board free of charge.

Does Air Panama provide meals and drinks on board?

Air Panama provides complimentary snacks and non-alcoholic beverages on board their flights. However, they do not provide full meals except on specific flights such as international and long-haul routes. In terms of alcoholic drinks, Air Panama does serve them on board for a fee. However, it is important to note that consumption of alcohol on flights is subject to the laws and regulations of the airline and the country of origin or destination. Passengers are advised to check with the airline beforehand regarding their policy on alcohol consumption on board.

Are Air Panama airline tickets refundable?

According to Air Panama's website, refundable airline tickets are available on some of their flights, but they may be subject to a cancellation fee or penalty. It is best to check their refund policy before purchasing a ticket and contact their customer service for more information regarding refunds.

What conditions does Air Panama set for traveling with children and babies?

Air Panama's policy on traveling with children and babies is as follows: 1. Infants (under 2 years old) must travel on an adult's lap with a special infant belt provided by the airline. If the parent desires, a seat can be purchased for the infant at a reduced fare. 2. Children (between 2-12 years old) must occupy a separate seat and be accompanied by an adult. 3. Parents or guardians must bring all necessary equipment for their child, including car seats, strollers, and diaper bags. 4. Air Panama does not provide children's food or entertainment on board. It is recommended that parents or guardians bring their own toys, books, and snacks to keep children entertained during the flight.