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WOW Air ehf
WOW Air is a low-cost Icelandic airline founded in 2011. Its main hub is in Reykjavik, from where it operates flights to North America, Europe, and Asia. One of its advantages is its affordable prices, which allow travelers to reach their destination without burning a hole in their pocket. However, its pricing policy includes many additional fees, like baggage fees and seat selection fees, which can add up to the cost of the ticket. Another disadvantage is that the airline has faced financial struggles in recent years, leading it to cease operations in 2019. Despite this, WOW Air remains a popular choice for travelers looking for a budget airline experience.
WOW Air ehf baggage rules
Baggage Rules of WOW Air ehf Airline
WOW Air ehf airline has specific baggage rules that passengers must adhere to when flying with them. These rules include restrictions on luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage Rules:
- Passengers are allowed one carry-on bag which must not exceed the dimensions of 56 x 45 x 25 cm or maximum weight of 10 kg.
- Checked baggage rules vary according to the fare type purchased. Passengers must carefully check their fare type and baggage allowance on the airline's website before travelling.
- The maximum weight of checked baggage should not exceed 32 kg and it should not exceed the dimensions of 158 cm (height + width + depth).
Hand Baggage Rules:
- Passengers are allowed one personal item in addition to the carry-on bag such as a purse, briefcase, or laptop bag not exceeding the dimensions of 42 x 32 x 25 cm.
- Items such as baby food, medication, and necessary medical equipment may be carried in addition to the carry-on and personal items.
Excess or Overweight Baggage:
- Passengers will be charged an excess baggage fee if their checked or carry-on baggage exceeds the allowed limit determined by the fare type.
- The excess baggage fee varies depending on the destination and fare type, and passengers must check the airline's website for the exact fee for their trip.
- If a passenger's baggage exceeds the maximum weight and/or size limit set by the airline, they will be charged an additional fee for the overweight and oversized baggage.
Items Prohibited for Carriage:
- Passengers are not allowed to carry certain items on board such as explosives, flammable liquids and solids, and toxic substances.
- Weapons and sharp objects such as knives, firearms, and ammunition are also not permitted on board.
- Passengers must carefully check the list of prohibited items before packing their luggage and travelling with the airline.
In conclusion, WOW Air ehf airline has specific baggage rules that passengers must adhere to when flying with them. Passengers must carefully check their fare type and baggage allowance on the airline's website before travelling to avoid excess baggage fees and ensure a smooth travel experience.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage by WOW Air ehf, you should contact their customer service department as soon as possible. You can do this by phone or email. You will need to provide details about your flight, your baggage, and the nature of the loss or damage. WOW Air will then work with you to resolve the issue and provide any compensation that may be due. It is important to contact them as soon as possible, as there may be time limitations on making a claim.
WOW Air ehf closes check-in and boarding 45 minutes before departure.
No, it is not possible to check in online for a WOW Air ehf flight. Passengers must check in at the airport check-in counter. The check-in counter opens 3 hours prior to departure and closes 60 minutes before departure for international flights and 45 minutes before departure for domestic flights.
Yes, WOW Air ehf is required to pay compensation for flight delays and cancellations under certain conditions as outlined in the EU Regulation 261/2004. Passengers may be eligible for compensation if their flight is delayed by more than three hours, canceled, or overbooked, and the root cause of the delay is within the airline's control. The amount of compensation depends on the length of the delay and the distance of the flight.
Yes, WOW Air provides additional services for passengers with disabilities. Passengers can request assistance in advance, such as wheelchair service or special meals. WOW Air also provides additional assistance during the boarding and deplaning process. Passengers with disabilities are advised to contact the airline prior to their travel to make arrangements accordingly.
WOW Air ehf, which has since ceased operations, typically offered food and drinks for purchase on board their flights. They had an in-flight menu that included snacks, sandwiches, and beverages like water, soda, and coffee. They also had alcoholic drinks available for purchase for passengers who were of legal drinking age.
According to WOW Air's website, their economy class tickets are non-refundable. However, passengers can purchase a Flex or Premium fare to have the option of refundable tickets. It is important to check the fare rules and conditions before purchasing a ticket.
WOW Air ehf has different policies for traveling with children and babies depending on their age. For infants under 2 years old (0-24 months), parents/guardians must purchase a special infant fare which includes a bassinet seat or an infant seatbelt. One piece of checked luggage up to 22 pounds, a stroller, and a diaper bag are also allowed for free. However, parents need to bring their own baby food, formula, and diapers on board as these items are not provided by the airline. For children aged 2-11 years old, they pay the same fare as adults. One piece of checked luggage up to 44 pounds are allowed for free. However, the airline does not provide any special food, entertainment, or activities for children. In-flight entertainment on WOW Air includes a variety of movies, TV shows, and music that passengers can watch or listen to on their own devices through the airline's app. However, there is no specific children's content available. Overall, it is recommended that parents/guardians bring their own entertainment and snacks for children to keep them occupied during the flight.