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Wings Air
Wings Air is a low-cost airline founded in 2003 in Indonesia. Its advantages are cheap tickets and frequent flights to popular destinations in Indonesia. However, the airline has had several safety incidents in the past. Its pricing policy is affordable for the average traveler. With Wings Air, you can explore Indonesia's beauty without breaking the bank.
Wings Air baggage rules
Baggage Rules of Wings Air Airline
Wings Air allows passengers to carry both hand and checked baggage on its flights. However, the airline has set specific rules and regulations for every category of luggage. In this article, we will discuss the important baggage rules of Wings Air airline.
Luggage The airline permits each passenger to carry a maximum of 20 kg of checked baggage. In case a passenger exceeds this limit, they will have to pay extra baggage fees. The baggage must be packed securely and not contain any dangerous goods, including any type of flammable or explosive items.
Hand Baggage Wings Air allows each passenger to carry one item of hand baggage that should not exceed 7 kg in weight and 40 x 30 x 20 cm in dimensions. The baggage must fit under the seat in front or in the overhead bin. Passengers are not allowed to carry any sharp objects, liquids exceeding 100ml or any other dangerous items in their hand baggage.
Excess or Overweight Baggage In case a passenger exceeds the checked baggage weight limit of 20 kg, they will have to pay extra baggage fees depending on the excess weight. The airline may also refuse to carry the luggage if it surpasses the accepted weight guidelines.
Items Prohibited for Carriage Wings Air does not allow certain items to be carried in checked or hand baggage. These include explosive items, flammable liquids or solids, corrosives, radioactive materials, and any other items that may pose a risk to other passengers or the flight.
Conclusion Wings Air has clearly set baggage rules to ensure the safety and comfort of its passengers. Passengers must follow these regulations and check their baggage weight and contents before boarding a flight with the airline.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Wings Air, you can apply for compensation and file a claim by contacting their customer service center at +62 21 6379 8000 or filling out their online complaint form on their website. You will need to provide the details of your flight, baggage tag numbers, and evidence of the damage or loss, such as photos or receipts. Wings Air will review your claim and respond to you soonest possible.
Wings Air closes check-in and boarding 45 minutes before departure for domestic flights and 60 minutes before departure for international flights.
Yes, it is possible to check in online for a Wings Air airline flight. You can do it by visiting their website or mobile app. Online check-in usually opens 24 hours before departure and closes 4 hours before departure time. During the online check-in process, you can select your seat, and also print or download your boarding pass, which you will need to present at the airport during security and boarding.
Yes, Wings Air, like other airlines, is required to compensate passengers for flight delays and cancellations according to the applicable regulations. The compensation amount and conditions may vary depending on the specific case and circumstances. Passengers are advised to check with the airline directly or seek legal assistance if they believe their rights have been violated.
Yes, Wings Air provides additional services for passengers with disabilities. These services include assistance in boarding and disembarking, wheelchair assistance, and priority boarding. Passengers can request for these services at the time of booking or by contacting the airline's customer service. The airline also allows passengers with disabilities to bring their own medical equipment and service animals on board. However, some restrictions may apply, and passengers are advised to check with the airline beforehand.
As an AI language model, I don't have access to the most recent updates of the policies being applied by Wings Air. However, as per its website, food and drinks are not typically served on Wings Air's flights. However, on select flights, passengers may be offered complimentary snacks and beverages. Alcoholic drinks, however, are not available on any of the Wings Air flights, as they are a low-cost airline. For an update regarding their current policies, it's best to check their website or contact their customer service hotline.
It depends on the type of ticket purchased and the specific policies of Wings Air. Some tickets may be refundable with a penalty fee, while others may be non-refundable. It is important to carefully read the terms and conditions of the ticket before purchasing to understand the refund policy.
Wings Air has set some conditions for traveling with children and babies. Children aged between 2 to 12 years old are required to have their own seat while infants under the age of 2 can sit on an adult's lap. However, if parents prefer, they can purchase a separate seat for their infants. Regarding children's food and entertainment, Wings Air does not provide any special children's menu or entertainment on board. However, parents are allowed to bring their own food and entertainment for their children. It is recommended to bring items such as books, toys, and games to keep children entertained during the flight.