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Uni Air

TW flag

IATA
B7
ICAO
UIA
Taiwan, Taoyuan City, No. 6 Hangzhan S. Rd., Taiwan Taoyuan International Airport Terminal 2, 33758

Uni Air is a Taiwanese airline founded in 1998. The airline offers flights to multiple destinations in Asia, including China, Japan, and Vietnam. One of the advantages of Uni Air is their reasonable pricing policy, making it affordable for the average traveler. However, the downside is that their fleet of planes is smaller compared to other major airlines, which may cause delays and cancellations. Overall, Uni Air provides a good option for those looking to travel on a budget without compromising comfort and safety.

Uni Air baggage rules

Uni Air Baggage Rules

Uni Air is a Taiwanese airline that allows passengers to bring baggage and hand luggage for their flights. However, there are certain rules and restrictions regarding the weight and size of baggage, as well as items that are not permitted to be carried on board. Here is an overview of Uni Air's baggage rules:

Checked Luggage

Passengers can bring checked luggage on Uni Air flights, which includes suitcases, bags, and other items that are stored in the cargo hold. The weight and size limits for checked baggage differ depending on the class that the passenger is traveling in.

Economy Class

  • Weight Limit: 20kg
  • Size Limit: 158cm (62in) in total linear dimension (length + width + height)

Business Class

  • Weight Limit: 30kg
  • Size Limit: 158cm (62in) in total linear dimension (length + width + height)

Hand Luggage

Uni Air passengers are allowed to bring one piece of hand luggage on board, which includes bags, backpacks, and purses. The weight and size limits for hand luggage are as follows:

  • Weight Limit: 7kg
  • Size Limit: 56cm (22in) x 36cm (14in) x 23cm (9in)

Excess or Overweight Baggage

If a passenger's baggage exceeds the weight or size limits, they may be charged an excess baggage fee. This fee depends on the route that the passenger is traveling, and can be paid at the airport. Additionally, if a passenger's baggage exceeds the weight limit by more than 10kg, it may not be allowed on the flight.

Prohibited Items

Uni Air prohibits certain items from being carried on board. These include:

  • Weapons and Firearms
  • Explosives
  • Flammable items (including lighters, matches, and fuel)
  • Chemicals

Passengers are also not allowed to bring any liquids over 100ml in their hand luggage. These restrictions help ensure the safety and security of all passengers on Uni Air flights.

Uni Air's baggage rules are designed to make the traveling experience safe and enjoyable for all passengers. By following these rules and regulations, passengers can ensure that their baggage is transported to their destination safely and within the limits set by the airline.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Uni Air?

In case of loss or damage to your baggage by Uni Air, you should immediately report the incident to Uni Air's baggage service counter at the airport. You should fill out a Property Irregularity Report (PIR) and provide the necessary documents such as proof of purchase or an itinerary to support your claim. Uni Air will conduct an investigation and provide proper compensation based on the Montreal Convention guidelines. You can also contact Uni Air's customer service hotline or submit an online claim form through their official website.

How long before departure does Uni Air close check-in and boarding?

Uni Air typically closes check-in and boarding 30 minutes before departure.

Can I check in online for an Uni Air flight?

Yes, it is possible to check-in online for a Uni Air airline flight. The online check-in can be done through the Uni Air website. The online check-in opens 24 hours before the scheduled departure time. During the online check-in process, travelers can select their preferred seat, print or download boarding passes, and pay any applicable baggage fees. It is recommended to complete the online check-in process at least 1-2 hours before the scheduled departure time.

Does Uni Air pay compensation for flight delays and cancellations?

Uni Air has a policy for compensation for flight delays and cancellations, but the specific terms and conditions may vary depending on the circumstances surrounding the delay or cancellation. Passengers are advised to check with Uni Air or their travel agent for more information.

Does Uni Air provide additional services for passengers with disabilities?

Yes, Uni Air does provide additional services for passengers with disabilities. They have wheelchair assistance, priority boarding, and special seating arrangements for passengers with mobility issues. They also have Braille safety cards and offer in-flight oxygen for passengers who require it. Passengers with service animals are also allowed to travel with their animals on board. Uni Air recommends that passengers with disabilities notify them in advance of their flight to ensure that all necessary arrangements are made.

Does Uni Air provide meals and drinks on board?

Yes, Uni Air provides meals and drinks on board depending on the duration of the flight and class of service. Passengers can also purchase additional snacks and refreshments on board. However, Uni Air may temporarily suspend meal service due to the global pandemic. As for alcoholic drinks, Uni Air does not provide them on domestic flights but may provide them on international flights depending on the destination and class of service.

Are Uni Air airline tickets refundable?

Uni Air airline tickets may be refundable depending on the fare type and ticket conditions. It is recommended to check the terms and conditions of your specific ticket or contact the airline directly for further information on their refund policy.

What conditions does Uni Air set for traveling with children and babies?

Uni Air sets several conditions for traveling with children and babies. For infants under two years old, they must be accompanied by an adult and sit on the lap of the adult during takeoff, landing, and turbulence. Uni Air also provides free baby bassinets for infants weighing less than 10 kg during long-haul flights. For children aged two to 12 years old, they can sit on their own seat or sit with an accompanying adult. Uni Air does not provide children's food specifically, but special meals such as vegetarian, Muslim, or kosher meals can be requested in advance. As for entertainment on board, Uni Air offers a variety of movies, TV shows, games, and music to all passengers, including children. Uni Air also provides coloring books and crayons for young children.

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