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Turkmenistan Airlines
Turkmenistan Airlines, founded in 1992, is the national carrier of Turkmenistan. The airline has a fleet of modern aircraft and flies to destinations across Europe and Asia. One advantage of flying with Turkmenistan Airlines is their affordable pricing policy, making it accessible to the average traveler. However, the airline has faced criticism for issues with safety and reliability. Despite this, Turkmenistan Airlines continues to expand its network and offer competitive rates.
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Turkmenistan Airlines baggage rules
Baggage Rules of Turkmenistan Airlines
Turkmenistan Airlines allows passengers to carry checked-in baggage subject to certain rules and conditions. The airline has strict baggage allowances that passengers need to adhere to. This article will discuss the different rules for luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage
For international flights, the maximum baggage allowance is 25 kg for economy class and 40 kg for business class. For domestic flights, the maximum baggage allowance is 20 kg for economy class and 30 kg for business class. Any baggage exceeding these limits will be subject to additional charges.
Hand Baggage
The hand baggage allowance for international flights is one piece with a maximum weight of 5 kg and maximum dimensions of 40x30x10 cm. For domestic flights, the allowance is one piece with a maximum weight of 3 kg and maximum dimensions of 40x30x10 cm. Passengers can also carry a personal item such as a handbag, laptop bag, or camera bag.
Excess or Overweight Baggage
Passengers who exceed their baggage allowance will be charged additional fees. The excess baggage charge will depend on the destination and weight of the baggage. Passengers may also purchase additional baggage allowance at the time of booking or check-in.
Items Prohibited for Carriage
Turkmenistan Airlines prohibits certain items from being carried on board. These include explosives, flammable substances, infectious materials, radioactive materials, sharp objects, and weapons. Passengers should also avoid carrying liquids, gels, and aerosols exceeding 100 ml in their hand luggage.
Frequently asked questions about the airline
You can apply for compensation for loss or damage to your baggage by Turkmenistan Airlines by contacting the airline's customer service or filing a claim online. It is recommended to report any loss or damage immediately upon discovering it. You will need to provide documentation including proof of ownership, the value of the items, and evidence of the damages. The airline may also require an inspection of the baggage.
Turkmenistan Airlines typically closes check-in and boarding 45 minutes before the scheduled departure time for domestic flights and 60 minutes before the scheduled departure time for international flights. However, it is recommended to check with the airline directly for any changes or updates.
Turkmenistan Airlines currently does not offer online check-in for its flights. Passengers must check-in at the airport counter. It is recommended to arrive at the airport at least 2-3 hours before the scheduled departure time.
Turkmenistan Airlines is subject to the European Union Regulation EC 261/2004, which means that if a flight is delayed or cancelled due to issues within the airline's control, passengers may be entitled to compensation. However, it is important to note that the airline may have different policies and procedures in place, and passengers should check directly with Turkmenistan Airlines to understand their specific rights and options for compensation.
It is not clear what specific additional services Turkmenistan Airlines provides for passengers with disabilities. However, the airline's website does mention that passengers with disabilities are given assistance with boarding and disembarking, as well as with transferring between flights if needed. They also state that they can provide wheelchairs and assistance with getting to and from the gate. Passengers with disabilities are advised to contact the airline ahead of time to make arrangements and requests for any specific needs.
Yes, Turkmenistan Airlines provides complimentary meals and drinks on board for all passengers. Alcoholic drinks are not served on flights operated by Turkmenistan Airlines due to the country's laws and customs.
According to Turkmenistan Airlines' official website, all airline tickets are refundable except for the non-refundable ones. However, the refund process may take some time. It is recommended to contact the airline's customer service for further information and assistance regarding the refund process.
Turkmenistan Airlines allows passengers to travel with children and babies, but there are certain conditions that need to be met. For children under the age of two, parents are required to purchase a ticket for 10% of the adult fare. The child must be seated on the lap of the parent during takeoff and landing, but during the flight, a seat can be requested for the child at an additional cost. For children over the age of two, parents are required to purchase a separate ticket at the full adult fare. Children must occupy their own seat during the entire flight. Turkmenistan Airlines does not offer specific children's food and entertainment on board, but parents are allowed to bring their own snacks and entertainment for their children. However, items such as liquids and gels are subject to the airline's restrictions on carry-on baggage. Parents are advised to check with the airline beforehand for guidance on what is allowed.