TurboJET airline was founded in 1987 and is based in Hong Kong. The airline offers a variety of destinations in China and Macau, including international routes to Taiwan and Vietnam. One of the advantages of TurboJET is its fast and efficient service, with high-speed ferries that can reach up to 40 knots. Additionally, the company offers flexible schedules and a range of ticket options to suit various travel needs. However, one disadvantage of TurboJET is that its prices are relatively expensive compared to other budget airlines, which may make it less accessible for the average traveling person. Overall, TurboJET is a reliable option for those seeking a quick and convenient way to travel to destinations in China and Macau. However, travelers should weigh the advantages and disadvantages and compare pricing options before booking their travel.
If you are planning a trip with TurboJET airline, it is essential that you are aware of the baggage rules of the airline. The airline has specific guidelines that you must follow to avoid any inconvenience during your trip. Here are some of the rules you need to know:
TurboJET airline has strict baggage rules, and you must follow them to avoid any delays or extra charges. The airline allows one checked luggage per passenger, and the maximum weight limit for each bag is 20 kg. If your luggage exceeds this limit, you will have to pay extra charges.
In addition to your checked luggage, you are allowed to bring one piece of hand baggage on board. The maximum weight limit for hand baggage is 7 kg, and the maximum dimensions are 56 x 36 x 23 cm. If you exceed these limits, you may have to check in your hand baggage, which could result in extra charges.
If your luggage exceeds the weight limit of 20 kg, you will have to pay extra charges. Similarly, if your hand baggage exceeds the weight limit of 7 kg, you may have to check it in, and you will be charged accordingly. It is important to note that TurboJET airline does not offer any free baggage allowance, which means you will have to pay for every piece of baggage you bring.
TurboJET airline has a list of items that are prohibited for carriage on board its flights. These items include firearms, explosives, knives, and other dangerous goods that could pose a threat to the safety of the passengers and crew on board. Additionally, items such as fireworks, compressed gases, and flammable liquids are also prohibited.
In conclusion, TurboJET airline has strict baggage rules that every passenger must follow to avoid any inconvenience. It is important to read the guidelines carefully before your trip and ensure that you do not bring any prohibited items on board. By following these rules, you can have a smooth and hassle-free journey with TurboJET airline.
In case of loss or damage to your baggage by TurboJET, you can file a claim with their customer service department. You can contact them through their website, email, or phone number. You will need to provide details about your travel and the baggage in question, as well as any relevant information or documentation (such as receipts or photos). The customer service representative will guide you through the claims process and advise you on any next steps.
TurboJET typically closes check-in and boarding 15-25 minutes before departure, depending on the route and destination. Passengers are advised to arrive at least 30 minutes before departure to allow enough time for check-in and boarding procedures.
Yes, you can check in online for a TurboJET airline flight. You can do it on the TurboJET website or via the TurboJET mobile app. Online check-in typically opens 24 hours prior to departure. However, the exact time may vary depending on the specific route and flight. It is recommended to check the airline's website for the exact opening time.
Yes, TurboJET does provide compensation for flight delays and cancellations, subject to their terms and conditions. Passengers can contact TurboJET customer service for further information on their compensation policy.
Yes, TurboJET provides additional services for passengers with disabilities. They have priority boarding and seating arrangements for passengers with disabilities. They also have ramps and elevators to assist wheelchair-bound passengers to embark and disembark from the ferry. Additionally, they have trained staff who can provide assistance to passengers with disabilities throughout the journey.
Yes, TurboJET provides meals and drinks on board. However, the availability of food and beverages may vary depending on the duration of the journey and the class of travel. Passengers are generally allowed to carry non-alcoholic drinks on board, but not alcoholic drinks. However, some high-speed ferries may have on-board bars where passengers can purchase a range of alcoholic beverages. It is recommended to check with the specific ferry company and their policies on alcohol consumption before traveling.
According to TurboJET's website, refundable tickets are available for purchase with certain restrictions. Passengers should carefully review the terms and conditions for their specific ticket purchase to determine if it is refundable or not.
TurboJET sets certain conditions for traveling with children and babies. Children under the age of 12 must be accompanied by an adult at all times. Infants under the age of one need a valid ticket to board the ferry, and they must be held by an adult throughout the journey. Children aged one and above must have a valid ticket and occupy a seat. TurboJET provides children’s meals on board for those aged 12 and below. The meals vary depending on the sailing time and destination. The ferry also provides a limited selection of children’s entertainment, including cartoons and games. However, it’s recommended that parents bring their own entertainment to keep children occupied during the journey.