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TUIfly Nordic
TUIfly Nordic is a Scandinavian airline company founded in 2005. It is a subsidiary of TUI Group and operates scheduled flights from Sweden, Norway, and Finland to various European destinations. One of its advantages is a wide range of routes and destinations. However, some customers may find its pricing policy expensive compared to other low-cost airlines. TUIfly Nordic offers several fare classes, and prices may vary depending on demand and season. Nonetheless, it remains a popular choice for tourists and travelers from Scandinavia.
TUIfly Nordic baggage rules
Baggage Rules of TUIfly Nordic Airline
If you are planning to travel with TUIfly Nordic, you need to be aware of their baggage rules. The airline has specific regulations that every passenger needs to follow to avoid any inconvenience during their trip.
Luggage
TUIfly Nordic allows free luggage for its passengers, and the fees for additional luggage depend on the flight's route, destination, and duration. The weight limit for checked baggage is 20kg per person, and any baggage exceeding the limit will attract additional fees. The maximum dimensions for a checked baggage are 80cm x 100cm x 30cm. Also, any fragile or valuable items such as cameras, laptops, and jewelry should be taken as hand luggage.
Hand Baggage
TUIfly Nordic allows one piece of hand baggage per passenger, with a maximum weight of 5kg, and the maximum dimensions are 55cm x 40cm x 23cm. Passengers can also carry a personal item such as a handbag or briefcase, with a maximum size of 40cm x 30cm x 10cm.
Excess or Overweight Baggage
If the weight of your checked baggage exceeds the limit of 20kg, you will have to pay additional fees depending on your flight's route, destination, and duration. It is recommended to pre-book excess baggage at least two hours before the departure of your flight to avoid last-minute hassles. Also, any baggage exceeding the maximum dimensions of 80cm x 100cm x 30cm will not be accepted as checked baggage and will be treated as cargo.
Items Prohibited for Carriage
TUIfly Nordic has a strict policy on items that are prohibited for carriage. Passengers are not allowed to carry any type of dangerous goods, explosives, firearms, or other restricted items. Additionally, the airline prohibits carrying any live animals, except trained assistance dogs. Finally, passengers are advised to carry any necessary medications in their hand luggage, along with their prescription, to avoid any issues during their trip.
Frequently asked questions about the airline
In case of loss or damage to baggage by TUIfly Nordic, you can contact their customer service department either by phone (+45 70 10 20 00) or by filling out an online complaint form on their website (https://www.tuifly.dk/service/kontakt/baggage-complaint/). You will need to provide details about your lost or damaged baggage and your flight information. TUIfly Nordic will then investigate the matter and provide you with a solution.
TUIfly Nordic generally closes check-in and boarding 45 minutes before departure time. However, it's always better to check the exact timing with the airline as it may vary depending on the destination and the airport.
Yes, you can check in online for a TUIfly Nordic airline flight. You can do this on the airline's website, starting from 24 hours before departure and up to 2 hours before scheduled departure time. During online check-in, you can select your seat, add baggage if needed, and print your boarding pass or receive a mobile boarding pass.
Yes, TUIfly Nordic is required to pay compensation for flight delays and cancellations under certain conditions outlined in the EU Regulation 261/2004. The amount of compensation can vary depending on the length of the delay and the distance of the flight. Passengers may be entitled to compensation for delays over 3 hours or cancellations due to reasons within the airline's control, such as technical issues or staffing problems. However, compensation may not be due if the delay or cancellation was caused by extraordinary circumstances, such as severe weather or political unrest. Passengers should contact TUIfly Nordic directly to inquire about their specific situation and potential compensation.
Yes, TUIfly Nordic provides additional services for passengers with disabilities. Passengers with disabilities are encouraged to inform TUIfly Nordic of their needs at the time of booking or at least 48 hours before the flight. TUIfly Nordic provides assistance at the airport, including check-in, security screening, and boarding. They also offer assistance during the flight, such as helping passengers with mobility issues to access the lavatory. Passengers with disabilities are advised to contact TUIfly Nordic directly to discuss their specific needs and request any necessary accommodations.
TUIfly Nordic provides meals and drinks on board, but this may vary depending on the length and type of flight. Alcoholic drinks are available for purchase on some flights.
According to TUIfly Nordic's website, refundable tickets are only available for certain fare types and can be requested by contacting their customer service team. However, fees may apply and the amount of the refund may depend on the fare type and the time between the request and the departure date. It is best to check the specific fare rules and conditions when purchasing your ticket to determine if it is refundable.
TUIfly Nordic welcomes traveling with children and babies. For safety reasons, infants must be at least 48 hours old to travel. Children over 2 years old must have their own seat on the plane. TUIfly Nordic recommends that parents bring their own food and snacks for infants and small children as there are no specific children's meals on board. However, they do offer a range of snacks and beverages for purchase during the flight. As for entertainment, TUIfly Nordic does not provide any specific activities or entertainment for children. However, they do offer in-flight magazines and movies that may appeal to families. Parents should also be aware that TUIfly Nordic requires a specific consent form for children traveling without both parents or legal guardians. The form must be completed and signed by the absent parent or guardian and presented at check-in.