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Thomas Cook Airlines
Thomas Cook Airlines is a British airline founded in 2003. The airline operates a fleet of Airbus and Boeing aircraft, flying to over 60 destinations worldwide. Thomas Cook Airlines has the advantage of offering excellent in-flight service to passengers, including entertainment and meals on long-haul flights. However, one disadvantage is that the airline has been known to cancel flights without warning. In terms of pricing policy, Thomas Cook Airlines offers affordable rates for the average traveler with fares ranging from budget to premium economy class. Overall, Thomas Cook Airlines is a great option for those who are looking for a quality airline that offers value for money.
Thomas Cook Airlines baggage rules
Baggage Rules of Thomas Cook Airlines
Are you planning to travel with Thomas Cook Airlines? It's important to know the baggage rules of the airline to avoid any inconvenience during the trip. Here's an overview of the baggage rules of Thomas Cook Airlines:
Luggage
The checked baggage allowance of Thomas Cook Airlines depends on the route and type of ticket. Passengers are allowed to carry up to 20 kg of checked luggage on short-haul flights and up to 25 kg on long-haul flights. Excess baggage fees will apply if the luggage exceeds the weight limit. The maximum size of checked baggage is 158 cm (length+width+height).
Hand baggage
Passengers are allowed to carry one item of hand baggage weighing up to 6 kg and with dimensions of 55 x 40 x 20 cm. In addition, passengers are allowed to carry a personal item such as a laptop, handbag or camera. Please note that the hand baggage limit may vary based on the route and type of ticket purchased.
Excess or overweight baggage
If the luggage exceeds the weight limit, passengers will have to pay excess baggage fees depending on the route and type of ticket. The overweight baggage fees may range from £50 to £100 per kilogram depending on the route. Passengers are advised to pre-book excess baggage online to save money compared to paying at the airport.
Items prohibited for carriage
Thomas Cook Airlines prohibits certain items from being carried onboard such as explosives, flammable substances, and sharp objects. Passengers are advised to check the airline's website for a full list of prohibited items before traveling.
In conclusion, passengers traveling with Thomas Cook Airlines must adhere to the baggage rules to ensure a hassle-free travel experience. For more information, you can visit the airline's website or contact the customer support team.
Frequently asked questions about the airline
You can apply for compensation for loss or damage to your baggage by contacting Thomas Cook Airlines' customer service department. You may fill out a claim form on the official website or contact the customer service team via phone or email. You will need to provide your booking and flight details, as well as a completed Property Irregularity Report (PIR) that you would have filled out at the airport when reporting the loss or damage. Thomas Cook Airlines' customer service team will guide you through the process.
The check-in and boarding time for Thomas Cook Airlines varies depending on the destination and flight. However, as a general rule, check-in usually closes 45 to 60 minutes before departure, while boarding typically starts around 30 to 45 minutes before the scheduled departure time. It is always best to confirm the specific check-in and boarding times for your flight with Thomas Cook Airlines or your travel agent.
Unfortunately, as an AI language model, I don't have access to real-time information about airlines' services. However, in general, Thomas Cook Airlines does offer online check-in for its flights. You may do it through the airline's website or mobile app. The online check-in typically opens 24 hours before the scheduled departure time and closes 2-4 hours before the flight. You will need to provide your booking reference or e-ticket number, along with some personal details, to access the online check-in.
Yes, Thomas Cook Airlines is obligated to pay compensation for flight delays and cancellations under certain circumstances. If the delay or cancellation is due to circumstances within the airline's control, such as technical issues or crew scheduling problems, passengers may be entitled to compensation under European Union Regulation 261/2004. The amount of compensation depends on the length of the delay and the distance of the flight. However, if the delay or cancellation is due to extraordinary circumstances beyond the airline's control, such as severe weather or air traffic control strikes, the airline may not be required to pay compensation.
Yes, Thomas Cook Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance from the check-in area to the aircraft, as well as during boarding and disembarkation. They also have onboard wheelchairs and can assist with mobility or vision impairments. Passengers with disabilities are advised to contact the airline in advance to arrange for the necessary assistance and accommodations.
Yes, Thomas Cook Airlines provides meals and drinks on board for most flights, although there may be some exceptions for shorter or budget flights. Alcoholic drinks are also available for purchase on most flights.
The refundability of Thomas Cook Airlines' airline tickets depends on the type of fare purchased. Some fares may be non-refundable, while others may be partially or fully refundable with a fee. It is best to review the terms and conditions of the ticket purchase or contact Thomas Cook Airlines directly for more information.
Thomas Cook Airlines has several conditions for traveling with children and babies. 1. Infants under 2 years old can travel on an adult's lap, but they must be secured with an infant extension seat belt. 2. Children aged 2 to 11 must be secured in their own seat and must be accompanied by an adult. 3. Parents or guardians can bring a collapsible stroller or pushchair, but it must be checked in and transported in the aircraft hold. 4. The airline recommends that parents bring necessities such as baby food, diapers, and a change of clothes on board. 5. Thomas Cook Airlines also offers children's meals, which can be requested during the booking process. However, these meals are only available on long-haul flights and must be requested at least 48 hours before departure. 6. In terms of entertainment, the airline offers a range of movies, TV shows, and games on its in-flight entertainment system. However, parents are advised to bring their own entertainment for their children, as the selection may not be suitable for all ages. Overall, Thomas Cook Airlines strives to make traveling with children and babies as easy and stress-free as possible, with a range of services and provisions available to make the journey more comfortable for families.