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Sunrise Airways
Sunrise Airways is a Haitian airline founded in 2010. The airline offers several advantages, including a young fleet, modern aircraft, and a focus on safety. However, their limited network and lack of frequent flights may be disadvantageous for travelers. Additionally, the airline's pricing policy is moderate, with fares that are neither too expensive nor too cheap, making it an affordable option for an average traveler. Overall, Sunrise Airways is a reliable airline for those seeking to travel within Haiti and the Caribbean.
Sunrise Airways baggage rules
Baggage Rules of Sunrise Airways Airline
Sunrise Airways airline has well-defined baggage rules for its passengers. Here's everything you need to know.
Luggage
Passengers traveling on Sunrise Airways flights are allowed to check-in one piece of luggage with a maximum weight of 23 kg (50 lbs). For business-class passengers, the maximum weight allowance is 32 kg (70 lbs) for one piece of luggage. Additional pieces of luggage will incur additional charges.
Hand Baggage
Passengers are allowed to carry one piece of hand baggage on-board. This must not exceed the dimensions of 115 cm and the maximum weight of 5 kg (11 lbs).
Excess or Overweight Baggage
Passengers are allowed to carry excess or overweight baggage on-board for an additional fee. The fee varies depending on the weight of the luggage, the number of pieces, and the destination.
Items Prohibited for Carriage
Sunrise Airways strictly prohibits the carriage of certain items for safety reasons. Some of the prohibited items include explosives, firearms, flammable items, and dangerous or hazardous goods. Passengers are advised to go through the list of prohibited items on the airline's website before traveling.
In conclusion, the baggage rules of Sunrise Airways airline are designed to ensure the safety and comfort of all passengers on-board. Passengers are advised to adhere to these rules in order to avoid any inconvenience.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Sunrise Airways, you can file a claim by contacting their Customer Service Department via email at customerservice@sunriseairways.net or by phone at +509 2811-2222. You will be required to provide your flight details and a detailed description of the lost or damaged items. Sunrise Airways will then initiate an investigation into the matter and may require additional documentation to process your claim.
Sunrise Airways typically closes check-in and boarding 45 minutes before the scheduled departure time for domestic flights and 1 hour before the scheduled departure time for international flights.
Yes, you can check-in online for a Sunrise Airways airline flight. To do so, you can visit the airline's website and select the option for online check-in. Online check-in typically opens 24 hours before departure and closes a few hours before the flight's scheduled departure time. It's recommended to check the specific check-in time for your flight.
As an AI language model, I do not have access to the current policies of Sunrise Airways. However, typically airlines have policies in place to compensate passengers for flight delays and cancellations caused by the airline. Passengers can usually check the airline's website or contact their customer service for more information on their compensation policies.
Yes, Sunrise Airways provides additional services for passengers with disabilities. They offer wheelchair assistance, special seating arrangements, and allow service animals on board. Passengers with disabilities are advised to inform Sunrise Airways of their needs at least 48 hours prior to departure so that necessary arrangements can be made.
Yes, Sunrise Airways provides meals and drinks on board depending on the duration and type of the flight. The airline offers complimentary snacks and beverages on shorter flights, while on longer flights, they provide hot meals and a selection of alcoholic and non-alcoholic beverages for purchase. However, the availability of alcoholic drinks may depend on the airline's policy and the type of flight. It is best to check with the airline or refer to their website for more information.
According to Sunrise Airways' website, refundable tickets are available on a case-by-case basis and may be subject to cancellation and change fees. It is recommended to contact Sunrise Airways directly for more information regarding their refund policy.
Sunrise Airways allows children and infants to travel on board their flights. However, they require that infants under the age of 2 years must be accompanied by an adult throughout the journey and must be seated on the lap of the accompanying adult using an approved infant seat belt. Children over the age of 2 years must occupy their own seat and wear the seatbelt. Sunrise Airways does not offer specialized children's food on board, but they do offer a selection of meals suitable for different dietary needs. They also do not have specific entertainment options for children on board, but they do provide a selection of in-flight entertainment for all passengers to enjoy. Parents are encouraged to bring activities and toys for their children to keep them occupied during the flight.