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Stobart Air

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IATA
RE
ICAO
STK
Ireland, Dublin, 1 Airways House, Dublin Airport, , K67 YV06

Stobart Air is an Irish regional airline founded in 2014. With a fleet of ATR72-600 aircraft, the airline services multiple destinations across Ireland, the UK, and the Channel Islands. One of its advantages is the convenience of accessing regional airports with a fast and efficient service. On the downside, there have been reports of flights being cancelled or delayed without much communication to passengers. In terms of pricing, Stobart Air is reasonably priced for the average traveling person, offering accessible fares to a variety of destinations. If you are looking for a regional airline to explore different destinations not often visited, Stobart Air may be a good choice for you.

Stobart Air baggage rules

Baggage Rules of Stobart Air

Stobart Air is a regional airline that operates in Ireland and the United Kingdom. The airline has specific rules and regulations regarding baggage allowance for their passengers. In this article, we will discuss the different rules regarding luggage, hand baggage, excess, or overweight baggage, and items prohibited for carriage.

Luggage

The luggage allowance for Stobart Air passengers depends on their booking class. Passengers in the Economy Class can carry one piece of check-in luggage that weighs up to 15kg. On the other hand, passengers in the Flex or Plus Class can carry two pieces of check-in luggage, each weighing up to 15kg per piece.

Hand Baggage

Stobart Air allows each passenger to carry one piece of hand baggage and one personal item. The dimensions of hand baggage must not exceed 55cmx40cmx24cm, and the personal item size should not exceed 35cmx20cmx20cm. The weight limit of the hand baggage in Economy Class is 7kg, while it is 10kg for Flex and Plus Classes.

Excess or Overweight Baggage

Stobart Air passengers are required to pay a fee for excess or overweight baggage. The fees are calculated based on the number of pieces of luggage and their weight. The excess baggage fee per kilogram is €10. Passengers are advised to pre-book excess baggage to avoid higher fees at the airport.

Items Prohibited for Carriage

Stobart Air has a list of items that are prohibited for carriage on their flights. Passengers are not allowed to carry any dangerous goods, such as flammable, explosive, or corrosive materials. Lithium batteries exceeding 160Wh are also prohibited. Additionally, Stobart Air prohibits the carriage of certain weapons and sharp objects, such as knives and scissors, in the cabin.

In conclusion, Stobart Air has specific baggage rules and regulations that all passengers must adhere to. Passengers are advised to check the rules before travelling to avoid any inconvenience at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Stobart Air?

In case of loss or damage to your baggage by Stobart Air, you should contact their customer service department as soon as possible. You can do this by filling out an online form on their website or by calling their customer service line. You will need to provide information about your flight, your baggage, and the nature of the loss or damage. Stobart Air will then investigate the matter and work with you to resolve it.

How long before departure does Stobart Air close check-in and boarding?

Stobart Air generally closes check-in and boarding 45 minutes before the scheduled departure time of the flight. It is always advisable to check the airline's website and confirm the exact timings for your specific flight.

Can I check in online for an Stobart Air flight?

Yes, you can check-in online for Stobart Air flights. You can do it on the Stobart Air website or mobile app. Online check-in usually opens 24 hours before the scheduled departure time.

Does Stobart Air pay compensation for flight delays and cancellations?

Yes, Stobart Air is obligated to pay compensation for flight delays and cancellations under EU regulation 261/2004, provided that the delay or cancellation is within their control and not caused by extraordinary circumstances. The amount of compensation varies depending on the distance of the flight and the length of the delay. Passengers can check their eligibility and make a claim for compensation through Stobart Air's website or by contacting their customer service.

Does Stobart Air provide additional services for passengers with disabilities?

Yes, Stobart Air provides additional services for passengers with disabilities. They offer assistance for boarding, deplaning, and transferring between flights. Passengers with hearing or visual impairments can request special assistive devices. They also allow service animals on their flights. Additionally, they offer wheelchair service for passengers who require it. Passengers with disabilities are advised to contact Stobart Air at least 48 hours before their flight to request any necessary assistance.

Does Stobart Air provide meals and drinks on board?

Stobart Air provides complimentary drinks and snacks to all passengers on board, including tea, coffee, water, and a small snack such as a biscuit or crisps. Alcoholic drinks are available for purchase on board for adult passengers.

Are Stobart Air airline tickets refundable?

The refundability of Stobart Air airline tickets depends on the fare type and the airline's refund policy. Some fare types may be refundable with a fee, while others may be non-refundable. Passengers are advised to review the fare rules and terms and conditions before purchasing tickets.

What conditions does Stobart Air set for traveling with children and babies?

Stobart Air allows infants under two years old to travel free of charge on an adult's lap, but a fee must be paid if a separate seat is required. Children between two and twelve years old require their ticket at full price. Stobart Air does not offer specific children's food or entertainment on board. However, infants are allowed to bring their food and milk on board. Parents are encouraged to bring their children's activities, including books and toys, for use on the flight.

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