In case of loss or damage to your baggage by SNCF, you can contact their customer service via phone or email to file a claim. You can find their contact information on their website or through the confirmation email of your reservation. Be sure to provide all necessary information, including your ticket and baggage claim receipts, as well as any supporting documentation of the loss or damage.

SNCF typically closes check-in and boarding 2 minutes before the departure time of the train. However, it is recommended to arrive at least 15 minutes before the departure time to allow for any unexpected delays or issues.

Unfortunately, SNCF is not an airline and does not provide flights. SNCF is the national railway company of France, offering train travel within France and also to international destinations such as Italy, Spain, Switzerland, and Germany. Therefore, there is no online check-in available for SNCF. Instead, passengers are required to board the train with a printed or electronic ticket, and they need to arrive at the station at least 30 minutes before departure.

No, SNCF is a French national railway company and does not pay compensation for flight delays and cancellations. Compensation for flight delays and cancellations is governed by EU Regulation 261/2004 and applies only to flights departing from or arriving in an EU member state, Iceland, Norway, or Switzerland, regardless of the airline's nationality.

Yes, SNCF provides additional services for passengers with disabilities. These services include assistance with boarding and disembarking, dedicated seating areas, accessible toilets, and special assistance with luggage. Passengers with disabilities are recommended to contact SNCF in advance to ensure that the necessary arrangements are made. SNCF also offers a service called Accès Plus, which provides personalized assistance to passengers with disabilities throughout their journey.

Yes, SNCF provides meals and drinks on some of their long-distance trains, typically those traveling overnight or for several hours during the day. Alcoholic drinks are also available for purchase on some trains, though policies may vary by route and time of day. It is always advisable to check with SNCF or the specific train operator for details on available services and policies.

SNCF airline tickets are generally non-refundable, but depending on the fare conditions and the reason for cancellation, the passenger may be able to get a refund or credit. It is recommended to check the fare conditions and the airline's policy regarding cancellations and refunds before purchasing a ticket.

SNCF sets specific conditions for traveling with children and babies that vary depending on the age of the child. For children under 4 years old, they must sit on a parent's lap during the entire journey unless a separate seat is purchased. For children aged 4-11, a child fare must be purchased, and they must be accompanied by an adult. Adolescents aged 12 and over can travel alone under certain conditions. SNCF does not provide specific children's food on board, but some restaurants on trains or train stations may offer menus for children. As for entertainment, some trains may offer certain amenities for children such as cartoons on screens or indoor games. However, it is always best to bring entertainment options such as books, toys, or tablets, to keep children occupied during long journeys.