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Shandong Airlines
Shandong Airlines was founded in 1994, and is based in Jinan, Shandong province, China. The airline has a young fleet of over 100 aircraft, consisting mainly of Boeing 737s and 800s. Shandong Airlines has advantages, such as its extensive domestic network, excellent on-time performance and good safety record. However, one of the airline's disadvantages is that its international network is limited. In terms of pricing, Shandong Airlines offers competitive fares and provides quality service to passengers. The airline offers a range of fare classes, allowing passengers to choose the level of service that suits them best. Shandong Airlines is popular among the middle-class as it offers affordable prices, without compromising on quality. Overall, Shandong Airlines is a reliable and affordable option for travelers within China. With its modern fleet and commitment to customer satisfaction, the airline has built a strong reputation for itself, making it an ideal choice for anyone looking for a pleasant and cost-effective flying experience.
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Shandong Airlines baggage rules
Baggage Rules of Shandong Airlines
Shandong Airlines is one of the leading airlines in China that offers convenient and comfortable air travel. The airline has specific baggage rules that passengers need to follow to avoid any inconvenience. Here are the details of Shandong Airlines' baggage rules:
Luggage
The checked baggage allowance for Shandong Airlines passengers depends on their travel class and destination. Passengers in economy class are allowed to carry up to 20 kg, while passengers in business class are allowed up to 30 kg. For infants, the allowance is 10 kg. Oversized and overweight baggage may incur additional charges.
Hand Baggage
Shandong Airlines passengers are allowed to carry one piece of hand luggage and one personal item. The maximum weight for the hand luggage is 5 kg, and the dimensions must not exceed 55 x 40 x 20 cm. The personal item must fit under the seat and should not exceed 20 x 30 x 10 cm.
Excess/Overweight Baggage
Passengers who exceed their checked baggage allowance will be required to pay an excess baggage fee. The fee is calculated based on the excess weight and the destination. The fee is usually charged per kilogram of excess baggage. Passengers can also pay for additional baggage allowance before their flight to avoid paying the excess baggage fee at the airport.
Items Prohibited for Carriage
There are some items that passengers are not allowed to carry on Shandong Airlines flights. These items include explosive substances, firearms, poisonous and flammable materials, and other hazardous objects. Passengers who violate these rules can face legal action and fines or penalties. It is recommended that passengers review the list of prohibited items before packing their luggage.
In conclusion, Shandong Airlines' baggage rules are designed to ensure that all passengers have a comfortable and safe journey. Passengers are encouraged to read and follow these rules to avoid any inconvenience and to have a hassle-free experience.
Frequently asked questions about the airline
You can apply for compensation for loss or damage to your baggage by Shandong Airlines at the airline's baggage claim office at the airport or by contacting their customer service center through their website, email, or phone. You will need to provide details such as your flight information, baggage tag numbers, and proof of value for the damaged or lost items.
Shandong Airlines closes check-in and boarding 45 minutes before departure.
Yes, you can check in online for Shandong Airlines flights. You can do it on the airline's website or through their mobile app. Online check-in usually opens 24 hours before the scheduled departure time and closes 2 hours before departure. During online check-in, you can select your seat, and if you have baggage to check, you can print out your baggage tag and drop your bags at the check-in counter when you arrive at the airport.
Yes, Shandong Airlines is obliged to provide compensation for flight delays and cancellations under certain circumstances. Passengers may be eligible for compensation if their flight is delayed by more than 3 hours or cancelled due to reasons within the airline's control, such as technical problems or crew shortages. The compensation amount varies depending on the distance of the flight and can range from €250 to €600. Passengers should contact Shandong Airlines or their travel agent to find out more about the compensation process.
Yes, Shandong Airlines provides additional services for passengers with disabilities. They offer assistance for boarding, transferring, and disembarking, as well as help with stowing and retrieving hand baggage. They also provide wheelchairs, oxygen, and special meals upon request. Passengers with disabilities can request assistance by contacting the airline in advance or upon arrival at the airport.
Yes, Shandong Airlines provides meals and drinks on board depending on the type and duration of the flight. Passengers can enjoy a selection of hot and cold beverages, including water, tea, coffee, juice, and soft drinks. Alcoholic drinks are also available for purchase on some flights, but consuming your own alcohol is not allowed onboard Shandong Airlines.
The refundability of Shandong Airlines airline tickets may vary depending on the type of ticket purchased and the terms and conditions of the fare. It is recommended to check with the airline or the travel agency from which the ticket was purchased for more information on its refund policy.
Shandong Airlines allows children under the age of 2 to travel on the airline for free if they are sitting on the lap of an adult passenger. However, infants who occupy their own seat will be charged the same fare as children aged 2 to 11. Children under 18 years of age who are traveling alone (without a parent or legal guardian) must have a consent form signed by their parent or guardian and are subject to additional fees. As for food and entertainment, Shandong Airlines provides special meals for children upon request and also offers in-flight entertainment such as cartoons and games to keep children occupied during the flight. However, the extent of the entertainment options may vary depending on the aircraft and flight duration. It is recommended to check with the airline for more details.