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Regent Airways

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Regent Airways is a Bangladeshi airline founded in 2010 that operates both domestic and international flights. The airline offers a comfortable flying experience with excellent meals and friendly staff. However, as the airline is relatively new, some customers have reported occasional delays and cancellations. Regent Airways is considered to be mid-range airline in terms of pricing, making it a good option for the average traveling person looking for a balance between affordability and quality. Overall, Regent Airways is a solid airline option for those traveling within or to and from Bangladesh.

Regent Airways baggage rules

Regent Airways Baggage Rules

Regent Airways is a popular Bangladeshi airline that operates both domestic and international flights. The airline has specific guidelines for carrying luggage and passengers are advised to adhere to these rules to avoid any inconvenience. Here is a breakdown of Regent Airways baggage rules:

Luggage

Regent Airways allows passengers to check-in a certain amount of luggage, depending on the destination and class of travel. Passengers are advised to check the airline's website or contact customer service to confirm the specific baggage allowance for their flight. It's important to note that overweight or extra baggage will be subject to additional fees.

Hand Baggage

Regent Airways allows passengers to carry one piece of hand baggage onboard, which should not exceed the dimensions of 115 cm (L+W+H) and weight of 7 KGs. It's important to note that the hand baggage should fit under the seat in front or in the overhead compartment.

Excess or Overweight Baggage

Passengers who exceed the specified baggage allowance or whose luggage is overweight will be charged excess baggage fees. These fees depend on the destination and the weight of the excess baggage. It's important to note that baggage over 32KGs per piece should not be carried unless it is pre-approved by the airline.

Items Prohibited for Carriage

Regent Airways has a list of items that are prohibited for carriage on its flights. These items include explosives, compressed gases, flammable liquids and solids, poisons, radioactive materials, corrosive materials, and weapons among others. Passengers are not allowed to carry any of these items in their checked or hand baggage.

In conclusion, passengers travelling on Regent Airways should familiarize themselves with the airline's baggage rules to avoid any issues during check-in or boarding. It's important to note that these rules may vary depending on the destination and class of travel, therefore passengers are advised to confirm the specific rules for their flight before travelling.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Regent Airways?

In case of loss or damage to your baggage by Regent Airways, you should immediately report the matter to the airline's baggage services department at the airport. You will need to fill out a Property Irregularity Report (PIR) and provide all necessary details about your baggage, including your flight information and description of the missing or damaged items. You should also keep a copy of the PIR and the baggage tag/receipt issued by Regent Airways for future reference. You can also contact Regent Airways customer service center or visit their website for further assistance and information about the baggage claim procedure.

How long before departure does Regent Airways close check-in and boarding?

Regent Airways closes check-in and boarding 1 hour before the scheduled departure time.

Can I check in online for an Regent Airways flight?

Yes, it is possible to check in online for a Regent Airways flight. You can do it on the Regent Airways website, under the "Online Check-In" section. Online check-in typically opens 24 hours before departure time. However, it is important to check the specific check-in timing for your particular flight, as it may vary depending on the departure airport and other factors.

Does Regent Airways pay compensation for flight delays and cancellations?

According to Regent Airways' website, they do provide compensation for flight delays and cancellations. The specific details on the compensation policy may vary based on the circumstances of the delay or cancellation. It is advised to contact the airline directly or consult their website for more information on their compensation policy.

Does Regent Airways provide additional services for passengers with disabilities?

Yes, Regent Airways provides additional services for passengers with disabilities. Passengers with disabilities are encouraged to contact the airline beforehand to request any special assistance they may need, such as wheelchair assistance, special seating arrangements, or help with boarding and disembarking the plane. The airline's staff is trained to provide assistance to passengers with disabilities, and the airline aims to make the travel experience as comfortable and enjoyable as possible for all passengers.

Does Regent Airways provide meals and drinks on board?

Yes, Regent Airways provides complimentary meals and drinks on board. Alcoholic drinks are also available for purchase on international flights.

Are Regent Airways airline tickets refundable?

According to Regent Airways' refund policy, airline tickets may be refundable, but the amount refunded depends on the type of ticket purchased and the specific rules associated with that ticket. It is recommended that passengers review their ticket's terms and conditions or contact Regent Airways directly for more information regarding refunds.

What conditions does Regent Airways set for traveling with children and babies?

Regent Airways has set the following conditions for traveling with children: 1. Infants below 7 days old will not be allowed to travel. 2. Infants aged between 7 days and 23 months can travel accompanied by an adult. 3. Children aged between 2 and 12 years can travel accompanied by an adult or independently as an unaccompanied minor. 4. Unaccompanied minors aged between 5 and 12 years will be provided assistance by Regent Airways staff throughout their journey. Regent Airways offers special meals for children, including infant food and child meals. However, passengers need to request these meals at least 48 hours before the flight's departure. As for in-flight entertainment, Regent Airways provides a variety of options suitable for both adults and children. There are movies, TV shows, games, and music available on personal screens or shared screens, depending on the aircraft type.

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