Cheap flights and airline tickets from PT.Trigana Air Service

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PT.Trigana Air Service is an Indonesian airline founded in 1991. The airline's main advantage is its extensive domestic network, serving 21 destinations throughout Indonesia. However, its safety record has been a cause for concern, with several accidents and incidents reported over the years. In terms of pricing, Trigana Air Service is relatively affordable for an average traveling person, but be prepared for basic service and no frills. The airline's pricing policy is subject to change, based on demand and seasonal fluctuations. Overall, Trigana Air Service is a budget-friendly option for domestic travel in Indonesia, but passengers should be aware of its safety record and limited amenities.

PT.Trigana Air Service baggage rules

PT.Trigana Air Service Baggage Rules

PT.Trigana Air Service is an Indonesian airline that operates domestic flights within Indonesia. The airline has specific baggage rules that passengers should be aware of when flying.

Luggage

PT.Trigana Air Service allows passengers to check-in luggage free of charge up to a certain weight limit depending on the class of travel. Economy class passengers can check-in up to 20kg of luggage, whereas Business class passengers can check-in up to 30kg of luggage.

Hand Baggage

Passengers are allowed to carry one piece of hand baggage on board the aircraft for free. The maximum weight and size of the hand baggage allowed depends on the class of travel. Economy class passengers are allowed to carry hand baggage weighing up to 7kg with dimensions not exceeding 40 x 30 x 20 cm. Business class passengers are allowed to carry hand baggage weighing up to 10kg with dimensions not exceeding 45 x 35 x 25 cm.

Excess or Overweight Baggage

If passengers exceed the free baggage allowance, excess or overweight charges will apply. The charges are calculated based on the weight of the luggage and the destination. Passengers are advised to check the airline's website or contact the airline directly to find out the excess baggage charges.

Items Prohibited for Carriage

There are certain items that are prohibited for carriage on board PT.Trigana Air Service flights. These include explosives, compressed gases, flammable items, toxic and infectious substances, and firearms. Passengers should check the airline's website or contact the airline directly to find out the full list of prohibited items.

Passengers are advised to follow these baggage rules to avoid any inconvenience or additional charges at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by PT.Trigana Air Service?

In case of loss or damage to your baggage by PT. Trigana Air Service, you can file a claim with their customer service or baggage handling department. You may need to provide documentation such as your flight ticket, baggage tags, and proof of ownership or value of the items lost or damaged. Contact information for their customer service and baggage handling department can be found on their website or by calling their customer service hotline.

How long before departure does PT.Trigana Air Service close check-in and boarding?

PT.Trigana Air Service closes check-in and boarding 30 minutes before departure.

Can I check in online for an PT.Trigana Air Service flight?

Unfortunately, PT. Trigana Air Service does not currently offer online check-in for its flights. Passengers must check-in at the airport counter before the flight departure time. It is recommended to arrive at the airport at least 2 hours before domestic flights and 3 hours before international flights.

Does PT.Trigana Air Service pay compensation for flight delays and cancellations?

As an AI language model, I am not privy to the current policies and regulations of PT.Trigana Air Service regarding their compensation for flight delays and cancellations. However, airline companies are usually required to provide compensation for flight delays and cancellations depending on the circumstances. Passengers may check PT.Trigana Air Service's website or contact their customer service hotline for more information on their compensation policies.

Does PT.Trigana Air Service provide additional services for passengers with disabilities?

I'm sorry, as an AI language model, I do not have up-to-date information on the current practices of PT.Trigana Air Service regarding passengers with disabilities. However, most airlines have policies in place to provide additional services and accommodations for passengers with disabilities. These may include wheelchair assistance, priority boarding and deboarding, and specialized seating arrangements. It is recommended to check with PT.Trigana Air Service or your travel agent for specific information on their policies and services for passengers with disabilities.

Does PT.Trigana Air Service provide meals and drinks on board?

It depends on the type of flight and fare class you have booked. If you are traveling on a regular commercial flight, meals and drinks are usually provided on board. However, if you are traveling on a charter flight, these services may not be available. As for alcoholic drinks, they are typically not provided on domestic flights within Indonesia. International flights may offer an alcoholic beverage service, though it is best to check with Trigana Air Service directly. Keep in mind that excessive consumption of alcohol on a flight is never recommended and may be prohibited by the airline.

Are PT.Trigana Air Service airline tickets refundable?

The policy regarding refundable airline tickets of PT.Trigana Air Service is not clear and may vary depending on the type of ticket purchased and the specific circumstances surrounding the cancellation or change request. It is best to contact the airline directly to inquire about their refund policy and any fees or restrictions that may apply.

What conditions does PT.Trigana Air Service set for traveling with children and babies?

PT.Trigana Air Service allows passengers to travel with children and babies. However, they do have certain conditions that must be followed for the safety and comfort of all passengers onboard. Infants between the ages of 0-2 years can travel on the lap of an adult passenger. However, a separate seat must be purchased for children 2 years and above. Babies must also be carried in appropriately sized car seats for their safety. PT.Trigana Air Service does not provide special meals for children during the flight, but they do offer a variety of foods that may suit the preferences of children. As for entertainment, PT.Trigana Air Service does not have in-flight entertainment, but passengers are encouraged to bring their own entertainment onboard. It is also recommended that parents bring items such as diapers, formula, and baby wipes for their infants as they are not provided by the airline. Overall, PT.Trigana Air Service strives to make traveling with children and babies as comfortable and safe as possible.

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