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Porter Airlines
Porter Airlines was founded in 2006 in Canada and serves over 15 destinations. The airline is known for its convenience, providing flights to smaller airports closer to city centers. However, Porter's disadvantages include limited flight options and higher prices compared to other airlines. For an average traveler, Porter's pricing policy may be considered slightly expensive. Despite the high prices, Porter Airlines offers a premium traveling experience, with complimentary snacks and drinks, as well as comfortable seating.
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Porter Airlines baggage rules
Baggage Rules of Porter Airlines
Porter Airlines, a Canadian airline, has specific baggage rules that passengers must be aware of before booking their flights. Here are the details:
Luggage Passengers are allowed one checked baggage with a maximum weight of 23 kg (50 lbs) and a maximum size of 158 cm (62 in) (length + width + height) at no extra charge. Any additional baggage will have fees applied.
Hand baggage Passengers are allowed one carry-on bag and one personal item at no extra charge. The carry-on bag should be within 43 x 16 x 33 cm (17 x 6 x 13 in) dimensions, while the personal item should be within 33 x 16 x 43 cm (13 x 6 x 17 in) dimensions.
Excess or overweight baggage If a passenger's checked baggage exceeds 23 kg (50 lbs) or 158 cm (62 in), they will be required to pay an excess baggage fee of CAD75 per bag. Moreover, if the checked baggage exceeds the maximum weight of 32 kg (70 lbs), it won't be accepted for travel.
Items prohibited for carriage Porter Airlines prohibits certain items from being carried on board their flights. These include explosives, compressed gas, flammable liquids and solids, poisons, lithium batteries, and more. Passengers must go through the entire list provided on the airline's official website to confirm if their baggage contents are allowed. Failing that, they may incur a fine or have their baggage confiscated.
Ensuring that you comply with the above guidelines and restrictions can make the check-in process smooth and ensure that you face no hassles during the flight. Happy travels!
Sales and special offers on tickets from Porter Airlines
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Frequently asked questions about the airline
In case of loss or damage to your baggage by Porter Airlines, you can report it immediately to the baggage services office located at the airport or via their online baggage claim form. You will need to provide details about your flight and baggage, and may need to provide receipts or other supporting documents for any claims for reimbursement. Porter Airlines will then investigate your claim and try to resolve the issue as quickly as possible.
Porter Airlines closes check-in and boarding 45 minutes before departure.
Yes, passengers can check in online for Porter Airlines flights. Online check-in can be done either through the Porter Airlines website or mobile app. Online check-in opens 24 hours before the scheduled departure time and closes 60 minutes before the departure time for domestic flights, and 90 minutes before the departure time for international flights. Passengers who have checked in online can print their boarding pass or receive it electronically on their mobile device.
Yes, Porter Airlines does provide compensation for flight delays and cancellations, according to its passenger rights policy. The amount of compensation varies based on the circumstances, such as the length of the delay and the cause of the cancellation. Passengers can contact Porter Airlines' customer service to request compensation.
Yes, Porter Airlines provides additional services for passengers with disabilities. They offer wheelchair assistance, pre-boarding for passengers with reduced mobility, and assistance during boarding, deplaning, and connecting flights. They also allow service animals onboard at no additional cost. Passengers with disabilities are encouraged to inform the airline of their needs at least 48 hours prior to their flight to ensure that the necessary arrangements can be made.
Yes, Porter Airlines provides complimentary snacks and non-alcoholic beverages on board all flights. Alcoholic beverages can be purchased on board for an additional fee.
Yes, Porter Airlines offers refundable tickets, provided they are eligible for a refund based on the fare rules and conditions. However, passengers may need to pay cancellation fees or penalties depending on the fare type and the time of cancellation. It is advisable to check the fare rules and terms of the ticket before booking to understand the refund policy and cancellation charges.
Porter Airlines allows children of all ages to travel without restriction, but they must be accompanied by an adult who is at least 18 years old. Children under the age of 2 can travel for free if they are seated on the lap of an adult, but a fee will be charged if a separate seat is required. Baby seats and strollers are allowed on board but must be stored in the overhead bins or under the seat. In terms of food, Porter Airlines provides complimentary snacks and beverages to all passengers, but they do not offer specific children's food on board. However, parents are allowed to bring their own food and snacks for their children. As for entertainment, Porter Airlines offers an in-flight magazine, as well as complimentary Wi-Fi access to stream content on personal devices. There are no specific entertainment options for children, but parents can bring their own books, toys, and electronics to keep their children occupied during the flight.