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Jetstar Pacific Airlines
Jetstar Pacific Airlines, founded in 1991, is a low-cost airline based in Vietnam. One of its advantages is its affordable ticket prices, making it an accessible option for many travelers. However, its limited route network and inconsistent service quality can be a disadvantage. Overall, Jetstar Pacific Airlines is a cost-effective option for those looking to travel within Vietnam and neighboring countries.
Jetstar Pacific Airlines baggage rules
Baggage Rules of Jetstar Pacific Airlines
Jetstar Pacific Airlines is a low-cost airline based in Vietnam that operates both domestic and international flights. Here are the baggage rules of Jetstar Pacific Airlines:
Luggage
Checked baggage allowance varies depending on the fare type and destination. Generally, passengers are allowed to check in a certain amount of baggage with a maximum weight of 32kg per piece. Excess baggage fees apply if the weight or number of bags exceeds the allowance.
Hand Baggage
Passengers are allowed to bring one cabin bag onboard with a maximum weight of 7kg and maximum dimensions of 56cm x 36cm x 23cm. Personal items such as handbags, laptops, and cameras are also allowed to be carried as long as they can fit under the seat in front of the passenger.
Excess or Overweight Baggage
Excess and overweight baggage can be paid for at the airport. If passengers know in advance that their baggage will exceed the weight or size limit, they can purchase an extra baggage allowance online prior to their flight to save money.
Items Prohibited for Carriage
Jetstar Pacific Airlines prohibits the carriage of dangerous goods such as explosives, gases, flammable liquids, and corrosives, as well as firearms, luxury watches, and lithium batteries. For a full list of prohibited items, passengers are advised to check the airline's website or contact customer service.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Jetstar Pacific Airlines, you can file a report at the baggage services counter at the airport upon arrival. Alternatively, you can contact Jetstar Pacific Airlines customer service or file a claim online through their website. Make sure to provide all necessary details and documentation, such as your boarding pass and baggage receipt, to support your claim.
Jetstar Pacific Airlines closes check-in and boarding typically 30 minutes before departure time.
Yes, online check-in is available for Jetstar Pacific Airlines flights. You can check in online by visiting the Jetstar Pacific Airlines website and clicking on the "Check-in" tab. Online check-in usually opens 48 hours before the scheduled departure time and closes 60 minutes prior to departure. However, it is recommended to check the airline's website for the exact check-in timing based on your specific flight.
Yes, Jetstar Pacific Airlines provides compensation for flight delays and cancellations according to their respective policies and regulations. Passengers may be entitled to compensation depending on the circumstances of their particular flight disruption. It is recommended to review the airline's terms and conditions and individual country's regulations to determine eligibility for compensation.
Yes, Jetstar Pacific Airlines provides additional services for passengers with disabilities. These include wheelchair assistance, priority boarding, and assistance with boarding and disembarking the aircraft. Passengers with visual or hearing impairments can also receive extra assistance. However, it is recommended that passengers with disabilities contact Jetstar Pacific Airlines in advance to ensure that the necessary arrangements can be made.
Jetstar Pacific Airlines operates as a low-cost carrier and therefore does not offer complimentary meals or drinks on board their flights. Passengers can purchase food and drinks from the in-flight menu, and alcoholic beverages are also available for purchase. However, the availability of alcoholic drinks may depend on the flight's duration and destination.
Yes, Jetstar Pacific Airlines offers refundable airline tickets. However, the refund policy varies depending on the type of fare you have purchased. It is recommended to check the fare conditions and policies before making a booking.
Jetstar Pacific Airlines requires that children between the ages of 2 and 11 must be accompanied by an adult, and infants under 2 years old must also be accompanied by an adult (one infant per adult). They also require that infants under 7 days old cannot travel on their flights. There is no specific children's food on board, but passengers can pre-order a range of meals including vegetarian, gluten-free, and low-fat options, which may be suitable for children. There is no specific entertainment for children, but the Jetstar Airways in-flight magazine often includes activities and puzzles for children to enjoy. Passengers can also bring their own portable electronic devices and headphones to use with the in-flight entertainment options.