Cheap flights and airline tickets from JETGO Australia
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JETGO Australia
JETGO Australia is an airline that was founded in 2012. Its main advantage is that it operates direct flights to regional destinations in Australia that other airlines do not usually fly to. However, one of its main disadvantages is that it only operates a limited number of flights per week. In terms of pricing policy, JETGO Australia is relatively cheap, making it accessible to the average traveling person. Although JETGO Australia faced financial difficulty in the past, it has since restructured its business and continues to operate in the Australian aviation market.
JETGO Australia baggage rules
Baggage Rules of JETGO Australia Airline
JETGO Australia is a domestic airline in Australia. The airline has a specific policy that controls the number and weight of bags that you can carry on their flights. Here are the baggage rules of JETGO Australia:
Luggage
You can carry checked baggage on JETGO flights, but you need to book your checked baggage allowance during your booking process. If you do not book your baggage allowance, you may face an additional charge at the airport counter. The weight of the checked baggage should not exceed 23 kg in total. Excess baggage charges may apply to any baggage exceeding 23 kg.
Hand Baggage
Each passenger is allowed to carry one piece of hand baggage onboard, which should not exceed 7 kg in weight and not more than 105 cm in overall dimensions.
Excess or Overweight Baggage
If you carry excess or overweight baggage, JETGO Australia will charge you for each extra kilo that you bring on board. The per-kilo fee for extra baggage may vary depending on your flight.
Items Prohibited for Carriage
Certain items are not allowed on JETGO flights, such as explosive, flammable or poisonous substances, firearms, and sharp objects. If you wish to carry any of these items, you need to contact the JETGO customer care center and seek approval beforehand.
Overall, it's crucial to keep in mind the baggage rules of JETGO Australia before boarding their flights. You can find more information about the baggage rules and allowances on the airline's official website.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage by JETGO Australia, you should immediately report it to their customer service desk. You can find contact details and the procedure for making a claim on JETGO's website. Alternatively, you can email them at customercare@jetgo.com or call their customer service hotline at +61 7 3147 4422. It is important to make your claim as soon as possible, as there may be a limited timeframe for submitting a claim to the airline.
JETGO Australia typically closes check-in and boarding 30 minutes before departure time.
No, it is not possible to check-in online for a JETGO Australia airline flight. Passengers must check-in at the airport counter. The check-in counters for JETGO Australia usually open 2 hours before the scheduled departure time.
As an AI language model, I cannot provide current and accurate information about the compensation policy of JETGO Australia. However, according to various international air passenger rights, airlines are generally obligated to compensate passengers for flight delays, cancellations, and denied boarding caused by the airline's fault. Passengers may be eligible for compensation if their flight is delayed for more than three hours, cancelled within 14 days of departure, or if they are denied boarding due to overbooking. The compensation amount and eligibility criteria may vary depending on the airline and the country's aviation laws.
As an AI language model, I don't have access to the updated policies and services provided by JETGO Australia. However, according to their website, they have a dedicated team that assists passengers with disabilities to ensure a comfortable and safe journey. Passengers with disabilities are advised to contact the airline before their flight to arrange assistance and make necessary arrangements.
JETGO Australia offers snacks and drinks for purchase during their flights, but they do not provide complimentary meals. Alcoholic beverages are also available for purchase during the flight.
According to JETGO Australia's website, their tickets are non-refundable. However, they do offer the option to change the date or time of a ticket for a fee.
JETGO Australia allows passengers to travel with infants and young children, but they must be accompanied by an adult. For infants, a bassinet can be provided on a first-come, first-served basis, and parents are allowed to bring a stroller on board for use up until the aircraft door. Car seats, however, cannot be accommodated on board. There are no specific children's meals or entertainment options provided on JETGO Australia flights, but snacks and drinks are available for purchase on board. Parents are encouraged to bring their own activities and snacks for their children.