Cheap flights and airline tickets from Jet Airways

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Jet Airways

IN flag

IATA
9W
ICAO
JAI
India, Mumbai, Siroya Centre, Sahar Airport Road, Andheri East, 400099

Jet Airways is an Indian-based airline that was founded in 1993. It offers a range of advantages to its passengers such as quality onboard service, convenient flight schedules and an excellent in-flight entertainment system. However, the airline has faced disadvantages such as a high debt load and financial instability. The pricing policy of Jet Airways is considered to be quite expensive, making it difficult for an average person to afford. Nonetheless, the airline remains popular among business travelers and those who prioritize luxury and comfort while flying.

Jet Airways baggage rules

Baggage Rules of Jet Airways Airline

Jet Airways is one of the most popular airlines in India. It is known for its impeccable services and affordable airfares. However, it is important to know the baggage rules of Jet Airways before you plan your travel. Here is an overview of the luggage policy of Jet Airways:

Luggage

The checked luggage allowance for Jet Airways is based on the weight concept. The weight of the luggage should not exceed 32 kg per piece. Business Class passengers are allowed to carry two pieces of luggage with a total weight of 64 kg, whereas Economy Class passengers are allowed to carry one piece of luggage with a maximum weight of 23 kg. Infants are allowed to carry 10 kg of luggage in addition to a collapsible stroller or a push chair. Passengers who exceed the weight allowance will have to pay an excess baggage fee.

Hand Baggage

Jet Airways allows its passengers to carry one piece of hand luggage and one personal item such as a laptop bag, handbag or a briefcase. The hand luggage should weigh no more than 7 kg and should not exceed the dimensions of 55 cm x 35 cm x 25 cm. Passengers travelling in Business Class are allowed to carry two pieces of hand luggage.

Excess or Overweight Baggage

Passengers are allowed to carry excess or overweight luggage on Jet Airways flights. The fees for excess baggage depends on the destination of the passenger and the weight of the luggage. Passengers are advised to contact the airline's customer service to know more about excess baggage fees.

Items Prohibited for Carriage

Jet Airways prohibits certain items on its flights. These items include explosives, flammable items, poisonous substances, firearms and other dangerous items. Passengers are advised to check with the airline about the list of prohibited items before boarding their flights.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Jet Airways?

In case of loss or damage to your baggage by Jet Airways, you can file a complaint with the Jet Airways baggage services department at the airport or on their official website. You should provide all the necessary details such as your flight details, baggage tag number, and a description and estimated value of your lost or damaged items. Jet Airways will investigate your complaint and contact you to resolve the issue.

How long before departure does Jet Airways close check-in and boarding?

Jet Airways typically closes check-in and boarding at least 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. However, it is recommended to check with the airline or the airport for the specific check-in and boarding timing for your flight.

Can I check in online for an Jet Airways flight?

Yes, you can check-in online for a Jet Airways flight. You can do this on the Jet Airways website or mobile app. Online check-in usually opens 48 hours before the scheduled departure time and closes 60 minutes before departure for domestic flights and 120 minutes before departure for international flights.

Does Jet Airways pay compensation for flight delays and cancellations?

Yes, Jet Airways may pay compensation for flight delays and cancellations under certain circumstances, such as if the flight is delayed for more than three hours or is cancelled due to reasons within the control of the airline. The compensation may vary by the length of the delay and the distance of the flight, and passengers may be entitled to compensation in the form of cash or vouchers for future travel. Passengers can check with Jet Airways' policies and procedures or contact the airline directly for more information about compensation.

Does Jet Airways provide additional services for passengers with disabilities?

Yes, Jet Airways provides additional services for passengers with disabilities. They offer wheelchair assistance, preferential boarding, and assistance with getting to and from the aircraft. They also allow special medical equipment to be carried on board and provide special meals for passengers with dietary restrictions. Passengers with disabilities are advised to inform Jet Airways of their needs at the time of booking or at least 48 hours before departure.

Does Jet Airways provide meals and drinks on board?

Yes, Jet Airways does provide meals and drinks on board for all passengers, including economy and first class. The type of meal and drink served depends on the duration of the flight, destination, and class of travel. In-flight meals include hot and cold meals, snacks, beverages, and special meals for passengers with dietary requirements. Alcoholic drinks are also available on board for passengers who are of legal drinking age and meet the airline's guidelines for responsible consumption. Please note that due to COVID-19 restrictions, some airlines have suspended in-flight meal services or limited the type of meals and drinks served. You can check with Jet Airways regarding their current in-flight services.

Are Jet Airways airline tickets refundable?

Jet Airways, unfortunately, has ceased operations and therefore tickets cannot be refunded. Passengers who have already booked and purchased tickets are advised to contact their credit card company or travel agent for refunds.

What conditions does Jet Airways set for traveling with children and babies?

Jet Airways sets the following conditions for traveling with children and babies: 1. Infants below the age of 2 years must be accompanied by an adult passenger. 2. Children between 2-12 years of age must be accompanied by an adult passenger and cannot travel alone. 3. Children between 5-12 years of age can travel alone, but with assistance from the airline's Unaccompanied Minor Service. 4. Children aged 12-16 years can travel alone without any assistance but with mandatory parental consent. Jet Airways offers children's meals onboard their flights, which can be requested at the time of booking or 24 hours prior to the flight's departure. Entertainment options include a selection of movies, TV shows, and games that are suitable for children and adults. Jet Airways also provides activity kits for children on long-haul international flights.