Cheap flights and airline tickets from Indonesia AirAsia Extra, PT

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Indonesia AirAsia Extra, PT

NL flag

IATA
XT
ICAO
XTR
Indonesia, Jakarta, Jalan Medan Gajah, 3, Jakarta 10130

Indonesia AirAsia Extra, PT is a low-cost airline that was founded in 2014. The airline operates domestic and international flights from Jakarta, Medan, Bali, and Surabaya. The advantage of this airline is its affordability, as it offers cheap tickets for the average traveler. However, its disadvantage is the limited in-flight amenities and stringent baggage rules. The airline operates on a dynamic pricing policy, where prices vary depending on demand and availability. To save money, it's recommended to book in advance and avoid traveling during peak seasons. Overall, Indonesia AirAsia Extra, PT is a suitable option for budget-conscious travelers who prioritize cost over in-flight luxuries.

Indonesia AirAsia Extra, PT baggage rules

Baggage Rules of Indonesia AirAsia Extra, PT

Indonesia AirAsia Extra, PT has strict baggage rules that passengers must follow to enjoy a comfortable and hassle-free journey. This article will provide you with all the necessary information regarding the airline's luggage policy.

Luggage

Passengers traveling with Indonesia AirAsia Extra, PT are allowed to carry one checked bag with a maximum weight of 20kg. The dimensions of the bag should not exceed 81cm x 119cm x 119cm. Any excess baggage will be charged according to the airline's excess baggage policy.

Hand Baggage

Passengers are allowed to carry one cabin bag and one additional personal item. The cabin bag should not exceed 56cm x 36cm x 23cm in size and must not weigh more than 7kg. The personal item can be a small bag or laptop bag that can fit under the seat.

Excess or Overweight Baggage

Passengers who exceed the weight limit of their checked baggage will be charged additional fees according to the airline's excess baggage policy. It is always better to pack light and check the baggage weight before boarding the flight.

Items Prohibited for Carriage

There are some items that are restricted from being carried onboard. Passengers cannot bring any sharp objects or firearms, explosives, corrosive or poisonous substances, radioactive materials, or any flammable liquids or gases. It is recommended to check the airline's website for a complete list of prohibited items before packing for the trip.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Indonesia AirAsia Extra, PT?

In case of loss or damage to your baggage by Indonesia AirAsia Extra, PT, you should report it at the Baggage Service Counter located in the baggage claim area at the airport of arrival. You must provide a copy of your boarding pass and baggage tag as evidence of check-in and ownership of the baggage. You can also contact Indonesia AirAsia Extra's Customer Support through their website or by calling their customer service hotline for assistance.

How long before departure does Indonesia AirAsia Extra, PT close check-in and boarding?

Indonesia AirAsia Extra, PT typically closes check-in and boarding 45 minutes before departure.

Can I check in online for an Indonesia AirAsia Extra, PT flight?

Yes, you can check in online for an Indonesia AirAsia Extra, PT airline flight. You can do it by visiting their official website or downloading their mobile app. Online check-in typically opens 14 days before departure and closes two hours before departure time. Additionally, you can also select your preferred seat and print your boarding pass or have it sent to your phone.

Does Indonesia AirAsia Extra, PT pay compensation for flight delays and cancellations?

It depends on the circumstances of the delay or cancellation. According to Indonesia AirAsia Extra's website, they will provide compensation or transportation alternatives if the delay or cancellation is within their control. However, if the delay or cancellation is due to factors outside of their control (such as weather, air traffic control, or airport closures), they are not required to provide compensation. It is best to refer to their specific policies and contact them directly for more information.

Does Indonesia AirAsia Extra, PT provide additional services for passengers with disabilities?

Yes, Indonesia AirAsia Extra, PT provides additional services for passengers with disabilities. Passengers with disabilities can request for wheelchair assistance and other special needs through the airline's call center or website. The airline also provides special seats for passengers with mobility or sensory impairments. In-flight announcements and safety instructions are also available in braille for visually impaired passengers. However, passengers with disabilities are advised to inform the airline of their needs at least 48 hours prior to their scheduled flight to ensure that the necessary arrangements can be made.

Does Indonesia AirAsia Extra, PT provide meals and drinks on board?

Yes, Indonesia AirAsia Extra, PT provides meals and drinks on board for purchase. They offer a variety of hot meals, snacks, and beverages including alcohol (beer and wine). Please note that alcoholic drinks are not available on all flights and are subject to availability.

Are Indonesia AirAsia Extra, PT airline tickets refundable?

According to Indonesia AirAsia Extra's ticket terms and conditions, the airline generally does not provide refunds for tickets purchased. However, the airline may allow for changes or cancellations of flights for a fee or credit toward future flights, depending on the fare type and ticket conditions. It is recommended to check the specific fare type and ticket conditions before purchasing a ticket with Indonesia AirAsia Extra.

What conditions does Indonesia AirAsia Extra, PT set for traveling with children and babies?

Indonesia AirAsia Extra, PT allows children and babies to travel, but they must be accompanied by an adult. For infants under 2 years old, a fee may be charged for the use of a cot or bassinet, depending on availability. There is no specific children's food offered on board, but passengers can pre-order meals to suit their dietary preferences. There is also no in-flight entertainment specifically for children, but there are a variety of movies, TV shows, and music available on the personal screens provided in each seat.

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