Cheap flights and airline tickets from Hi Fly Ltd

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Hi Fly Ltd

RU flag

IATA
5M
ICAO
HFY
Portugal, Lisbon, Rua das Sesmarias, 1, 2685-244

Hi Fly Ltd is a Portuguese airline founded in 2005. One of the advantages of this airline is its commitment to reducing its environmental impact. Hi Fly has numerous initiatives in place to reduce emissions and waste. The disadvantage of Hi Fly is that it operates a limited number of routes. As for pricing policy, Hi Fly is not cheap, but it is not expensive either. The airline offers a relatively affordable option for the average traveling person, making it a viable choice for many travelers. Overall, Hi Fly is a conscientious airline with a focus on sustainability and cost-effectiveness.

Hi Fly Ltd baggage rules

Baggage Rules of Hi Fly Ltd Airline

Hi Fly Ltd is a Portuguese airline that operates scheduled and charter flights. As a passenger, it is important to be familiar with the baggage rules of the airline to avoid any inconvenience during your journey. Below are the baggage rules of Hi Fly Ltd airline:

Luggage

The baggage allowance for Hi Fly Ltd flights varies depending on the fare type and destination. Passengers are advised to check the airline's website or contact their customer service for more information on baggage allowance.

Hand Baggage

Passengers are allowed to bring one piece of hand luggage onboard, which must not exceed the maximum size of 55x40x20 cm and weight of 10 kg.

Excess or Overweight Baggage

Passengers who exceed the baggage allowance will be charged a fee. The fee varies depending on the destination and weight of the excess baggage. It is advisable to contact the airline's customer service for more information.

Items Prohibited for Carriage

Passengers are not allowed to carry certain items onboard, such as explosives, flammable liquids, poisonous substances, weapons, and more. A full list of prohibited items can be found on the airline's website. Passengers are advised to check the list before packing their luggage.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Hi Fly Ltd?

In case of loss or damage to your baggage by Hi Fly Ltd, you can contact their customer service via email, phone, or in-person at their baggage service desk located in the airport. You can also file a claim for compensation online through their website or by filling out a claim form at the airport. Make sure to provide all necessary documentation and evidence to support your claim.

How long before departure does Hi Fly Ltd close check-in and boarding?

Hi Fly Ltd closes check-in and boarding usually 45 minutes before departure time.

Can I check in online for an Hi Fly Ltd flight?

It depends on the airline that Hi Fly Ltd is operating for. Some airlines allow online check-in through their website or mobile app, while others require passengers to check in at the airport. Passengers can visit the airline's website or download the mobile app to find out if online check-in is available and how to do it. The online check-in usually opens 24 hours before departure, but passengers should check with the airline for the exact time.

Does Hi Fly Ltd pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to information on the compensation policies of Hi Fly Ltd. However, according to EU Regulation 261/2004, airlines are required to provide compensation to passengers for flight delays, cancellations, and denied boarding in certain circumstances. It is best to contact Hi Fly customer service for specific information regarding their compensation policies.

Does Hi Fly Ltd provide additional services for passengers with disabilities?

Yes, Hi Fly Ltd provides additional services for passengers with disabilities. They offer wheelchair assistance, priority boarding, special meals for those with dietary restrictions, and assistance with boarding and disembarking the aircraft. Passengers with disabilities are encouraged to contact Hi Fly's customer service team in advance to make arrangements for any necessary accommodations.

Does Hi Fly Ltd provide meals and drinks on board?

Yes, Hi Fly Ltd provides meals and drinks on board. The type of meal offered may vary depending on the length and type of flight, but generally, passengers can expect to receive at least one meal and several beverage services. Alcoholic drinks can also be served on board, although the specific types of alcohol available may depend on the airline's policies and the flight's destination.

Are Hi Fly Ltd airline tickets refundable?

Hi Fly Ltd is a charter airline and their refund policy varies depending on the terms of the charter agreement with their clients. If you have purchased a ticket through a travel agency, it is best to check their terms and conditions for refunds. However, if you have booked directly with Hi Fly Ltd, you may contact their customer service to inquire about their refund policy for your specific booking.

What conditions does Hi Fly Ltd set for traveling with children and babies?

Hi Fly Ltd's conditions for traveling with children and babies are as follows: 1. Children aged 2-11 years traveling alone must be accompanied by a person aged 18 years or older. 2. Infants under the age of 2 years must be accompanied by a paying adult and sit on the adult's lap during the flight. Alternatively, a separate seat can be purchased for the infant. 3. Hi Fly Ltd provides complimentary baby bassinets on long-haul flights for infants up to 8 months old and weighing no more than 11kg. These need to be requested in advance and are subject to availability. 4. Children and infants are allowed to bring onboard one cabin bag which can weigh up to 10kg. 5. Hi Fly Ltd does not provide children's food onboard. However, passengers can request special meals for infants or children in advance. 6. Hi Fly Ltd does not provide entertainment exclusively for children onboard. However, there are several inflight entertainment options that may be appropriate for children, such as movies, TV shows, and games.