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Fiji Airways
Fiji Airways was founded in 1951 as "Air Pacific" and rebranded as Fiji Airways in 2013. The airline offers flights to 23 destinations across the Pacific Rim, including Australia, New Zealand, and the United States. Its advantages include a strong safety record, friendly staff, and comfortable cabins. However, its disadvantages include limited flight options and higher prices compared to budget airlines. Fiji Airways has a pricing policy that generally falls in the mid-range for an average traveler. Overall, Fiji Airways is a good choice for those looking for a safe and comfortable option for travel in the Pacific region.
Fiji Airways direct flights
Fiji Airways baggage rules
Fiji Airways, the flag carrier airline of Fiji, has specific baggage rules for its travelers. These rules are divided into several categories: luggage, hand baggage, excess or overweight baggage and items prohibited for carriage.
Luggage: Passengers on international flights are allowed to carry two checked bags with a maximum weight of 30kg each. For domestic flights within Fiji, passengers are permitted to carry one checked bag with a maximum weight of 23 kg. Additional bags may be permitted at an additional cost.
Hand Baggage: Fiji Airways passengers are allowed to bring one piece of hand baggage weighing no more than 7kg and measuring no more than 115cm. In addition to the hand baggage allowance, passengers can bring one personal item such as a purse or laptop bag.
Excess or Overweight Baggage: Should a passenger go over the permitted baggage allowance, additional fees will be applied. Pre-purchase of excess baggage is possible and will save passengers up to 30% compared to paying at the gate. Please note that if any one bag weighs more than 32kg, it will not be carried.
Items prohibited for carriage: Some items are not permitted to be carried on Fiji Airways flights either as checked baggage or hand baggage. These include items that are flammable, explosive, or pose a danger to the aircraft or other passengers. Such items include fireworks, explosives, compressed gases, and corrosives, along with electronic cigarettes and lighters.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Fiji Airways, you can file a claim by contacting their Baggage Services team either at the airport or through their Customer Support Center. You will need to provide them with your baggage claim check, travel documents, and a description of the lost or damaged items. They will then process your claim and may offer compensation or assistance in locating and recovering your baggage.
Fiji Airways generally closes check-in and boarding 30 minutes prior to the scheduled departure time. However, it is always recommended to arrive at the airport at least 2 hours before departure to allow enough time for check-in, security screening, and other formalities.
Yes, you can check in online for an Fiji Airways flight. You can do it on the Fiji Airways website or through the Fiji Airways app. Online check-in opens 24 hours before departure and closes 4 hours before departure.
Yes, Fiji Airways may provide compensation to passengers for flight delays and cancellations, depending on the circumstances of the delay or cancellation and the airline's policies. Passengers should refer to the airline's terms and conditions for information on compensation eligibility and the amount of compensation that may be available. Additionally, passengers may be entitled to compensation under certain conditions outlined in local or international law.
Yes, Fiji Airways provides additional services for passengers with disabilities. The airline offers assistance for passengers who require special needs or assistance, including wheelchair assistance, priority boarding, and transportation of mobility aids such as crutches and walkers. Passengers are encouraged to inform the airline of their needs at the time of booking or at least 48 hours before departure. Fiji Airways also provides additional assistance for passengers with hearing, visual, and intellectual impairments.
Yes, Fiji Airways provides meals and drinks on board depending on the flight duration and class of travel. Passengers can enjoy complimentary refreshments like it's signature Bula Juice or water, tea, coffee, and non-alcoholic drinks. Alcoholic drinks are also available for purchase on board.
According to Fiji Airways' policy, some tickets are refundable while others are non-refundable. If you purchased a non-refundable ticket, it cannot be refunded. However, if you purchased a refundable ticket, you can request a refund for it by contacting the airline's customer service. Please note that fees and restrictions may apply.
Fiji Airways allows children and babies to travel with certain conditions. Infants under 2 years old are allowed to sit on their parent's lap, but they must be secured with an infant seatbelt during takeoff, landing, and turbulence. Children aged 2 to 12 years old are not allowed to sit in emergency exit rows, and those under 5 years old must be accompanied by an adult. Fiji Airways offers children's meals and entertainment on board. The children's menu includes kid-friendly options like chicken nuggets, fish fingers, and mac and cheese, and special dietary requirements can be requested in advance. The in-flight entertainment system offers a range of movies, TV shows, games, and music suitable for children of different ages. Parents traveling with infants can request a bassinet in advance, but availability is limited and subject to confirmation. Fiji Airways also allows parents to bring strollers and car seats on board for free, subject to space availability.