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Federal Air
Federal Air is a South African airline founded in 1958. Its main focus is on charter flights to remote locations, but it also offers scheduled flights to popular destinations in South Africa. One of the main advantages of flying with Federal Air is the convenience of accessing remote destinations that are not served by regular airlines. However, their pricing policy is not cheap and may not be suitable for an average traveling person. Overall, Federal Air is a reliable airline to consider when traveling in South Africa.
Federal Air baggage rules
Baggage Rules of Federal Air Airline
Federal Air airline ensures passengers enjoy a comfortable and stress-free journey by offering various baggage options. The airline has clear baggage rules and regulations that every passenger must adhere to for safety reasons. Here are the baggage rules and regulations of Federal Air airline.
Luggage
All passengers of Federal Airline are allowed no more than 20 kg of checked luggage per flight. Any luggage exceeding the limit will attract excess baggage fees, which the passenger must pay before boarding the plane. Passengers who require additional luggage during their flight can opt for a charter option, which allows the passenger to transport their extra baggage without any restrictions.
Hand Baggage
Every passenger is allowed a single carry-on baggage with a maximum weight of 5 kg and dimensions of 56x36x23 cm. Passengers can only bring aboard personal items such as purses, laptop bags, and briefcases. Any carry-on baggage exceeding the stated dimensions or weight limit will not be allowed on board, and the passenger will have to check-in the baggage.
Excess/Overweight Baggage
Passengers with excess baggage will be charged an additional fee, which varies depending on the route and destination of the flight and the amount of baggage over the stated allowance. Passengers should contact the airline directly to make arrangements for excess baggage. Federal Airline reserves the right to refuse baggage with weights exceeding the stated limit.
Prohibited Items
Federal Air airline has a list of prohibited items on board their flights. Passengers are not allowed to carry dangerous items such as weapons, explosives, and flammable substances. Other prohibited items that passengers cannot carry on board include sharp objects, alcohol, and illegal substances. Any passenger found carrying prohibited items will be subject to legal action.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Federal Air, you should immediately report it to the Federal Air representative at the airport or contact their customer service department via email at reservations@federalair.co.za or call them at +27 11 395 9000. You will need to provide them with your flight details, baggage information, and a description of the lost or damaged items. They will launch an investigation and try to locate your missing items or provide compensation for the damage caused.
Federal Air typically closes check-in 45 minutes before departure and boarding 20 minutes before departure.
Yes, you can check in online for a Federal Air airline flight. You can do it on their official website by clicking on the "check-in" option and filling in the required details. Online check-in usually opens 24 hours prior to departure. However, it is always best to check the airline's website for exact timings as they may vary depending on the flight and destination.
Yes, Federal Air may be required to pay compensation for flight delays and cancellations under certain circumstances, as outlined in their terms and conditions and/or applicable laws and regulations. This may include compensation for expenses incurred as a result of the delay or cancellation, such as meals and accommodation, or for any consequential losses such as missed connections or activities. It is recommended to check their policies and contact them directly for more information regarding their compensation procedures.
Yes, Federal Air provides additional services for passengers with disabilities such as wheelchair assistance, specialized seating arrangements, and assistance in boarding and disembarking the aircraft. Passengers are encouraged to inform the airline of their needs at the time of booking or at least 48 hours before the flight.
As an AI language model, I don't have any information regarding the services provided by Federal Air. However, based on the information available on their website, Federal Air provides light refreshments and snacks on their flights. Alcoholic drinks may also be available on board, but it's not specified whether they are complimentary or for sale.
As an AI language model, I do not have the most updated information regarding the refund policy of Federal Air airline tickets. However, most airlines have different types of fares which may have different rules when it comes to refunds, cancellations or changes. It is therefore advisable to check their website or contact their customer service for more information.
Federal Air requires that parents or guardians traveling with children under the age of 12 must provide valid identification for both the child and accompanying adult, such as a passport or birth certificate. Children over the age of two require their own seat on the aircraft, and infants under the age of two may travel on their parent's lap. Federal Air offers children's meals on board for flights longer than two hours, however, they require that passengers inform them of any special dietary requirements at least 48 hours prior to departure. There is no specific entertainment for children on board Federal Air, however, passengers may bring their own devices loaded with movies, games, and books.