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Edelweiss Air
Edelweiss Air is a Swiss leisure airline founded in 1995. It operates flights to various destinations in Europe, Africa, Asia, and North America. The airline's advantages include a high focus on safety, excellent service, and reliable schedules. However, one of its main disadvantages is the relatively small number of destinations it serves compared to other major airlines. Pricing policy for Edelweiss Air is on the higher side, making it less affordable for the average traveler. Despite this, the airline remains a popular choice for travelers who prioritize comfort and safety.
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Edelweiss Air baggage rules
Baggage Rules of Edelweiss Air
If you are planning to fly with Edelweiss Air, it is important to be familiar with their baggage rules to avoid any inconvenience during your travel. This article will provide you with an overview of their baggage policies and guidelines.
Luggage:
Edelweiss Air allows up to 23 kg of checked baggage in Economy class and 32 kg in Business class. Excess baggage fees will apply for luggage that exceeds the given limits. Additionally, the total dimensions (length + width + height) of the bag must not exceed 158 cm. Passengers are advised to label their luggage with their name, address and contact details.
Hand Baggage:
In terms of hand baggage, passengers are allowed to carry one piece of cabin baggage up to 8 kg with dimensions that do not exceed 55 x 40 x 23 cm. It is important to note that items such as laptops, handbags or umbrellas are considered as personal items and these need to be carried within the overall dimensions allowed for hand baggage. Additionally, any liquids carried in the hand baggage must be in containers no larger than 100 ml and placed in a transparent and re-sealable plastic bag of not more than one litre capacity.
Excess or Overweight Baggage:
For any baggage that exceeds the weight or size limits, excess baggage fees will apply. The fee is based on the destination and weight of the excess baggage. In order to avoid any issues, it is recommended to contact the airline in advance to get more information.
Items Prohibited for Carriage:
There are certain items that are prohibited from being carried onboard or in checked luggage. It includes explosive and hazardous materials, firearms and weapons, gases, flammable liquids and solids, radioactive materials, and more. Passengers are advised to go through the list of prohibited items well in advance to avoid any last-minute surprises.
In conclusion, Edelweiss Air has a straightforward and clear baggage policy that is easy to follow. Passengers are encouraged to review the guidelines before travelling to avoid any issues during their travel. If you have any questions or concerns regarding their policy, feel free to contact the airline for clarification. Happy travels!
Frequently asked questions about the airline
In case of loss or damage to your baggage by Edelweiss Air, you can file a report at the airline's baggage service counter at the airport or online at their website. You will need to provide details such as your flight information, baggage tag number, and a description of the missing or damaged items. Edelweiss Air will then investigate and provide compensation if they are found to be responsible for the loss or damage.
Edelweiss Air closes check-in and boarding 30 minutes before departure.
Yes, you can check in online for an Edelweiss Air airline flight. You can do it on the Edelweiss Air website or mobile app. Online check-in opens 24 hours before departure.
Yes, according to EU regulations, Edelweiss Air is obligated to pay compensation for flight delays and cancellations in certain circumstances. The amount of compensation varies depending on the length of the delay and the distance of the flight. Passengers can make a claim for compensation directly with Edelweiss Air or through a third-party claims company.
Yes, Edelweiss Air provides additional services for passengers with disabilities. These include assistance with boarding and disembarking, wheelchair assistance, and special seating arrangements as per the passenger's needs. Passengers with disabilities are advised to inform the airline of their requirements at least 48 hours before their flight. The airline also offers assistance with mobility aids and medical equipment on board. Further details and information can be found on the airline's website or by contacting their customer service.
Edelweiss Air provides meals and drinks on board, with the type and quantity of food and beverages depending on the duration and destination of the flight. Alcoholic drinks are also available for purchase on most flights, subject to the airline's policies and regulations on alcohol consumption.
Yes, Edelweiss Air airline tickets are refundable. However, the refund conditions depend on the fare type and the specific ticket conditions. It is recommended to check the fare conditions before purchasing a ticket.
Edelweiss Air allows children of all ages to travel on their flights, including infants. However, there are certain conditions that must be met for traveling with babies. Infants under two years of age are allowed to travel without their own seat, but they must sit on the lap of their accompanying adult. If parents prefer, they may also purchase a seat for their infant and use an approved car seat or travel bassinet instead. Children under 12 years of age must be accompanied by an adult on all Edelweiss Air flights. The airline offers special meals for children, which can be requested at the time of booking or by contacting their reservation center. Entertainment options on board vary depending on the aircraft, but most are equipped with screens showing movies and TV shows, as well as games and other activities for children. Travelers with children should also be aware that certain safety regulations apply, including the use of approved child seats during takeoff and landing. Additionally, parents should bring any necessary items such as diapers, formula, and baby blankets, as these are not provided on board.