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Eastern Airways

GB flag

IATA
T3
ICAO
EZE
United Kingdom, Hull, Hedon Road, Saxon House, HU9 5PA

Eastern Airways is a British regional airline that was founded in 1997. The airline operates flights in the UK and Europe, offering a variety of advantages and disadvantages. The main advantage is the airline's network of routes and destinations, which is extensive and diverse. This allows passengers to easily connect to different cities and travel to their desired destination. Additionally, the airline’s pricing policy is generally affordable for an average traveling person. On the other hand, one of Eastern Airways' main disadvantages is its limited fleet, which results in less frequent flights and fewer seat options. Additionally, the airline's customer service can be subpar, with long wait times and unresponsive staff. Overall, Eastern Airways offers a reliable and affordable travel option for those looking to explore the UK and Europe. However, those who need more legroom or top-notch customer service may want to consider other airlines.

Eastern Airways baggage rules

Baggage Rules of Eastern Airways

Eastern Airways is a regional airline operating in the UK and Europe. It has specific guidelines that passengers must follow while packing their luggage.

Luggage

The maximum weight limit allowed for checked luggage on Eastern Airways is 23 kg. Any baggage that exceeds the set limit will not be accepted unless it is pre-arranged and excess baggage charges are paid. Passengers should make sure that the size of their luggage does not exceed 158 cm (length + width + height).

Hand baggage

Passengers on Eastern Airways are allowed to carry one piece of hand baggage with them. The weight limit for hand baggage is 10 kg, and the maximum size of the bag should be 56 cm x 45 cm x 25 cm. Passengers should ensure that their hand baggage meets these specifications and can fit in the overhead storage compartments.

Excess or overweight baggage

Passengers on Eastern Airways should not exceed the weight limit of 23 kg for checked luggage or 10 kg for hand baggage. If a passenger has excess or overweight baggage, they need to inform the airline in advance to avoid any inconvenience. Eastern Airways charges an excess baggage fee for each kilogram of overweight baggage, and the fees may vary depending on the destination.

Items prohibited for carriage

Eastern Airways has specific restrictions on the items that it allows passengers to carry with them. Items such as explosives, flammable liquids, and corrosive material are strictly prohibited. Passengers should also not carry sharp objects such as scissors, knives, and razor blades in their hand baggage. Food items and liquids such as perfume, aerosols, and alcohol should be declared and packed separately.

In conclusion, Eastern Airways has specific baggage rules that passengers must follow to ensure a smooth travel experience. Passengers need to pack their baggage carefully, making sure that they do not exceed the set weight limit and size specifications. They should also not carry any prohibited items, which can cause inconvenience and delays. By following these guidelines, passengers can have a hassle-free journey with Eastern Airways.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Eastern Airways?

In case of loss or damage to your baggage by Eastern Airways, you can file a claim with the airline's baggage service office at the airport or by contacting their customer service team via phone or email. You will need to provide details of the lost or damaged baggage, along with any supporting documentation such as receipts or identification tags. The airline will then investigate the claim and provide you with compensation for any eligible loss or damage in accordance with their policies and procedures.

How long before departure does Eastern Airways close check-in and boarding?

Eastern Airways closes check-in and boarding 45 minutes before departure.

Can I check in online for an Eastern Airways flight?

Yes, it is possible to check in online for Eastern Airways airline flights. You can do it on the Eastern Airways website or through their mobile app. Online check-in usually opens 24 hours before departure and closes an hour before the flight's scheduled departure time. During this time, you can select your seat, print your boarding pass or download it on your mobile device. Note that some airports may require you to drop off your checked baggage at a bag drop counter, even if you have checked in online.

Does Eastern Airways pay compensation for flight delays and cancellations?

Yes, Eastern Airways does pay compensation for flight delays and cancellations under certain circumstances, such as if the delay or cancellation was within the airline's control and not due to extraordinary circumstances like severe weather or air traffic control strikes. The amount of compensation can vary depending on the length of the delay and the distance of the flight, and is subject to EU regulations. Passengers are advised to check Eastern Airways' policies and contact the airline directly for more information on their specific case.

Does Eastern Airways provide additional services for passengers with disabilities?

Yes, Eastern Airways provides additional services for passengers with disabilities. They offer assistance for passengers with mobility impairments, hearing or visual impairments, and intellectual disabilities. Passengers can request assistance at the time of booking or 48 hours prior to travel. Eastern Airways also provides wheelchair assistance, priority boarding, and extra seating accommodations for passengers with disabilities.

Does Eastern Airways provide meals and drinks on board?

Yes, Eastern Airways does offer complimentary snacks and drinks on board their flights, including alcoholic beverages for purchase.

Are Eastern Airways airline tickets refundable?

According to Eastern Airways' website, their ticket refund policy varies based on the type of ticket purchased and the reason for the refund request. In some cases, tickets may be fully refundable while in others, they may be non-refundable. It is recommended to review the terms and conditions of your ticket or contact Eastern Airways directly for more information on their specific refund policy.

What conditions does Eastern Airways set for traveling with children and babies?

Eastern Airways allows children and babies to travel, but they must be accompanied by an adult who is at least 18 years old. Children under the age of 16 can't travel alone. Eastern Airways also allows one infant under the age of 2 years to travel for free, but they must be seated on the lap of the accompanying adult and are not entitled to a separate baggage allowance. In terms of food and entertainment, Eastern Airways does not provide any special meals or entertainment for children on board. However, passengers are allowed to bring their own pre-packaged snacks and non-alcoholic beverages on the flight, as long as they comply with the airline's rules on the type and size of items allowed on board. Parents are also advised to bring their own entertainment for children, such as books, toys, or electronic devices.

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