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Eastar Jet
Eastar Jet is a South Korean airline founded in 2007. The airline offers several advantages, including low prices, convenient schedules, and a focus on customer service. However, the airline also has some disadvantages, including limited routes and a lack of amenities on some flights. Eastar Jet offers some of the lowest prices in the industry, making it an attractive option for budget-conscious travelers. The airline's pricing policy is designed to be affordable for the average person, and the airline is committed to keeping its prices low. In terms of convenience, Eastar Jet offers a wide range of flight schedules, including early morning and late-night flights. This flexibility makes it easy for travelers to choose a flight that fits their schedule. One of the airline's disadvantages, however, is its limited route network. While Eastar Jet has expanded its destinations in recent years, it still operates primarily within Asia. Additionally, some flights are more basic than others, with limited amenities such as in-flight entertainment. Overall, Eastar Jet is a good option for travelers looking for an affordable, convenient airline. While it may not offer all the amenities of other airlines, its focus on low prices and customer service make it a popular choice for many.
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Eastar Jet baggage rules
Baggage Rules of Eastar Jet Airline
Eastar Jet airline is a popular choice for those travelling to and from South Korea. The airline's baggage rules are quite straightforward, but it is important to know what you can and cannot bring with you to avoid any issues at the airport. This article will cover the various aspects of Eastar Jet's baggage policy.
Luggage
The amount of checked baggage you are allowed on Eastar Jet depends on the route you are taking and the fare class you have booked. Generally, passengers are allowed to check in one piece of baggage weighing up to 20kg for domestic flights and up to 30kg for international flights. If you exceed this limit, you may be charged an excess baggage fee.
Hand Baggage
Passengers are allowed to bring one piece of hand baggage weighing up to 7kg on board Eastar Jet flights. This can be either a small suitcase or a bag of standard size. In addition to this, passengers are allowed to bring one personal item such as a small handbag or laptop bag.
Excess or Overweight Baggage
If you exceed the weight limit for your checked baggage or hand baggage, you may be charged an excess baggage fee. The fee for excess baggage varies depending on your route and the weight of your luggage, so it is important to check this with Eastar Jet before you travel. Additionally, if your baggage exceeds the maximum dimensions allowed, you may be required to check it in as oversized baggage, which can also incur extra charges.
Items Prohibited for Carriage
There are certain items that are not allowed to be carried on Eastar Jet flights. These include flammable materials such as matches and lighters, chemicals and poisons, explosives, and weapons. Additionally, any items that are considered dangerous or likely to cause harm to fellow passengers or crew members are also prohibited. It is important to check Eastar Jet's website for a full list of prohibited items before you travel.
In conclusion, understanding Eastar Jet's baggage rules is important to avoid any unexpected fees or issues at the airport. Make sure to check the airline's website for any updates or changes to the policy before you travel.
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Frequently asked questions about the airline
In case of loss or damage to your baggage by Eastar Jet, you can apply for compensation at the airline's baggage claim counter located at the arrival hall of the airport. You will need to fill out a baggage claim form and provide supporting documents such as your boarding pass, baggage tag, and receipts for any expenses incurred due to the loss or damage of your baggage. You can also reach out to Eastar Jet's customer service center for further assistance.
Eastar Jet typically closes check-in and boarding 30 minutes before the scheduled departure time.
Yes, it is possible to check-in online for an Eastar Jet airline flight. Online check-in can be done through their official website or mobile application. It opens 24 hours before the scheduled departure time and closes 1 hour prior to departure. Passengers can select their preferred seats, print their boarding pass or get a mobile boarding pass after completing the check-in process.
According to Eastar Jet's website, they state that they will compensate passengers for flight disruptions caused by the airline, such as delays or cancellations, in accordance with relevant laws and regulations. However, the specific amount and conditions of compensation vary depending on the circumstances of the disruption. Passengers are advised to contact the airline's customer service for more information on their rights and compensation entitlements.
Yes, Eastar Jet provides additional services for passengers with disabilities. Passengers with disabilities are advised to contact Eastar Jet's special assistance hotline at least 24 hours before departure to request assistance. The airline provides assistance with boarding and disembarking, assistance with moving inside the airport, and assistance with storing and retrieving mobility devices. Passengers can also request for onboard wheelchair assistance and assistance with using the lavatory. Additionally, Eastar Jet allows passengers to travel with service animals and emotional support animals, subject to certain requirements and restrictions.
Eastar Jet does not provide complimentary meals and drinks on board. However, passengers can purchase snacks and drinks on board using cash or credit card. All alcoholic beverages are prohibited on Eastar Jet flights.
Eastar Jet airline tickets have different refund policies depending on the type of ticket purchased and the specific conditions of the booking. Generally, refundable tickets will allow passengers to cancel their booking and receive a refund of the fare paid, minus any applicable cancellation fees. However, non-refundable tickets may not be eligible for a refund, or may only be eligible for a partial refund if cancelled before the departure date. It is recommended to check the terms and conditions of the specific ticket purchased or contact Eastar Jet customer service for more information.
Eastar Jet allows children to travel with their parents or guardians. Children aged 2 or younger can travel on the lap of an adult for free, and children aged 3 or older must have their own seat. The airline recommends that parents or guardians bring their own child safety equipment such as a car seat or booster seat. Eastar Jet does not provide special children's food or entertainment on board. However, passengers can request special meals in advance, including vegetarian, Muslim, and Hindu meals. Passengers can also bring their own entertainment, such as books, games, or tablets, for their children to use during the flight.