Cheap flights and airline tickets from East Horizon Airlines

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East Horizon Airlines

DE flag

IATA
EA
ICAO
EHZ
Indonesia, Surabaya, Jl. Raya Juanda No. 1, Terminal 2 Juanda International Airport, 61253

East Horizon Airlines was founded in 2007 and has since provided affordable and convenient air travel within the Middle East. Known for its budget-friendly pricing, customers can expect to save on travel expenses without compromising on comfort and safety. However, some may find the airline lacking in amenities compared to more premium carriers. Overall, East Horizon Airlines offers a viable option for those looking for cost-effective travel options in the region. With a focus on delivering great value for money, the airline is a smart choice for the average traveler looking to save on airfare.

East Horizon Airlines baggage rules

Baggage Rules of East Horizon Airlines

East Horizon Airlines is a low-cost airline based in Abu Dhabi, United Arab Emirates. Here are the baggage rules that passengers should keep in mind:

Luggage

Passengers are allowed to check-in up to 30 kg of luggage for free in economy class, while business class passengers can check-in up to 40 kg. Excess luggage will be charged at a per kg rate. Passengers can purchase additional luggage allowance online or at the airport.

Hand baggage

Passengers can carry one piece of hand baggage that weighs no more than 7 kg and has dimensions of 55cm x 38cm x 20cm. In addition, they can also carry a personal item such as a handbag or laptop bag.

Excess or overweight baggage

Passengers who exceed the baggage allowance will be charged for excess baggage according to the per kg rate. The maximum weight allowed per item is 32 kg. Passengers are advised to purchase additional baggage allowance in advance to avoid any additional charges at the airport.

Items prohibited for carriage

East Horizon Airlines prohibits the carriage of dangerous goods such as explosives, flammable gases, poisons, and infectious substances. In addition, the airline also prohibits the carriage of lithium batteries with a capacity higher than 100Wh and any kind of fireworks.

Passengers are advised to check the airline's website for a complete list of prohibited items and to ensure that their luggage complies with the airline's luggage rules to avoid any inconvenience at the airport.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by East Horizon Airlines?

You can file a claim for loss or damage to your baggage by East Horizon Airlines by contacting their customer service or filling out a baggage claim form on their official website. The airline may require you to provide proof of ownership or value of the lost or damaged items and may offer compensation or reimbursement for the damages.

How long before departure does East Horizon Airlines close check-in and boarding?

East Horizon Airlines closes check-in and boarding 30 minutes before departure.

Can I check in online for an East Horizon Airlines flight?

As of now, East Horizon Airlines does not offer online check-in services for its flights. Passengers are required to check-in at the airport counter before their flight.

Does East Horizon Airlines pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to the current policies and procedures of East Horizon Airlines. However, all airlines have different policies regarding compensation for flight delays and cancellations, which can be different for each case. Customers are encouraged to refer to the contract of carriage of the airline and contact customer service for further information regarding compensation.

Does East Horizon Airlines provide additional services for passengers with disabilities?

Yes, East Horizon Airlines provides additional services for passengers with disabilities. These services include assistance during boarding, in-flight assistance, and assistance during disembarkation. Passengers with disabilities can also request additional services such as wheelchair assistance, priority seating, and assistance with medical devices. It is advisable for passengers with disabilities to inform the airline in advance about their specific needs to ensure a smooth and comfortable travel experience.

Does East Horizon Airlines provide meals and drinks on board?

As an AI language model, I do not have information about East Horizon Airlines' current provision of meals and drinks on board. It would be best to check with the airline directly or visit their website for updated information. However, most airlines offer meals and drinks on board, including alcohol, but it may depend on the duration and type of flight you are taking. It is always advisable to check with the airline before your flight.

Are East Horizon Airlines airline tickets refundable?

According to the East Horizon Airlines website, refundability of airline tickets depends on the type of fare purchased. Typically, discounted fares such as economy saver fares are non-refundable, while standard and flexible fares may be refundable with certain conditions and fees. It is recommended to review the fare rules and ticket conditions before purchasing a ticket from East Horizon Airlines to understand the refund policy.

What conditions does East Horizon Airlines set for traveling with children and babies?

East Horizon Airlines has a set of conditions for travelling with children and babies. For infants under 2 years old, they must be held on the lap of an adult and secured with an infant seatbelt during takeoff, landing, and turbulence. For children between the ages of 2 and 12, they must occupy their seat and use the regular seatbelt. Parents can request a child meal onboard, and babies can be served with hot water for bottle feeding. There is no special entertainment specifically for children, but there are movies and TV shows available for all passengers to watch.

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