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Chongqing Airlines

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IATA
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ICAO
CQN
China, Chongqing, No. 8 Huangshan Avenue, Chongqing Jiangbei International Airport, 400700

Chongqing Airlines is a Chinese airline company that was founded in 2007. It operates both domestic and international flights from its Chongqing Jiangbei International Airport hub. One of its biggest advantages is its modern fleet and high safety standards. However, it has limited destinations compared to larger Chinese airlines. Pricing policy is moderate, with flights being affordable for an average traveler. With a commitment to providing high-quality service and a growing route network, Chongqing Airlines offers a great travel option for those visiting China.

Chongqing Airlines baggage rules

Baggage Rules of Chongqing Airlines

When flying with Chongqing Airlines, it is important to be aware of the airline's baggage rules to avoid any unexpected fees or issues at the airport. In this article, we will break down Chongqing Airlines' baggage policies into four categories: luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.

Luggage

Chongqing Airlines allows passengers to check in one piece of luggage free of charge. The weight of the luggage cannot exceed 23kg (50lbs) for economy class and 32kg (70lbs) for business class. Any luggage exceeding these limits will be subject to excess baggage fees. Additionally, passengers are allowed to bring one piece of carry-on luggage with a maximum weight of 5kg (11lbs).

Hand Baggage

In addition to the carry-on luggage, passengers are allowed to bring one personal item such as a handbag, briefcase, or laptop bag. The dimensions of the personal item should not exceed 40 x 30 x 10cm (16 x 12 x 4in) and must be able to fit under the seat in front of the passenger. Passengers must be able to lift their carry-on luggage and personal item into the overhead bins by themselves.

Excess or Overweight Baggage

If a passenger's luggage exceeds the weight limit mentioned above, excess baggage fees will apply. The fees charged will depend on the travel route and destination, and must be paid in cash or by credit card at check-in. If a passenger's luggage exceeds both the weight and size limits, additional fees may apply. It is recommended to contact Chongqing Airlines in advance to confirm the excess baggage fees for the specific travel route and destination.

Items Prohibited for Carriage

It is important to note that Chongqing Airlines prohibits certain items from being carried on board. Such items include sharp objects, flammable items, explosives, and more. For a full list of prohibited items, passengers should check Chongqing Airlines' website before traveling. If a passenger is found to have a prohibited item in their luggage, the item will be confiscated and the passenger may face fines or legal action.

In conclusion, by following these baggage rules, passengers traveling with Chongqing Airlines can avoid any unexpected fees or issues at the airport. It is recommended that passengers read the baggage rules carefully and plan accordingly to ensure a smooth and stress-free travel experience.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Chongqing Airlines?

In case of baggage loss or damage, you can file a claim with Chongqing Airlines' baggage service department. You can do this at the airport baggage service counter or by contacting the airline's customer service hotline. You will be required to provide your baggage claim tag and other relevant documents to support your claim. Chongqing Airlines will investigate the matter and provide compensation if they are found liable for the loss or damage.

How long before departure does Chongqing Airlines close check-in and boarding?

Chongqing Airlines typically closes check-in and boarding 45 minutes prior to departure for domestic flights and 60-90 minutes prior to departure for international flights. It is recommended to arrive at the airport early to allow enough time for check-in and security procedures.

Can I check in online for an Chongqing Airlines flight?

Yes, it is possible to check in online for Chongqing Airlines flights. You can do it on the airline's website or mobile app. The online check-in usually opens 24 hours before the scheduled departure time and closes 60 minutes prior to departure for domestic flights and 90 minutes prior to departure for international flights. However, it is always recommended to check the airline's website for the exact online check-in timings.

Does Chongqing Airlines pay compensation for flight delays and cancellations?

Chongqing Airlines does provide compensation for flight delays and cancellations, but the specific details and amount of compensation will depend on the circumstances of the delay or cancellation. It is recommended to review Chongqing Airlines' policies and procedures regarding flight disruptions to understand your rights as a passenger and what compensation may be available.

Does Chongqing Airlines provide additional services for passengers with disabilities?

Chongqing Airlines provides additional services for passengers with disabilities, including priority boarding, assistance with boarding and disembarking, and the provision of necessary medical equipment on board. Passengers with disabilities are advised to inform Chongqing Airlines of their needs at the time of booking or at least 48 hours prior to departure. Chongqing Airlines will do its best to ensure that passengers with disabilities have a safe and comfortable journey.

Does Chongqing Airlines provide meals and drinks on board?

Yes, Chongqing Airlines provides complimentary meals and drinks on board, including non-alcoholic beverages such as water, juice, and soft drinks. Alcoholic drinks are also available for purchase on board.

Are Chongqing Airlines airline tickets refundable?

Unfortunately, as an AI language model, I do not have information on the refund policy of Chongqing Airlines. However, most airlines have different fare classes that determine the level of refundability. It is best to check directly with the airline or your booking platform to determine the specific refund policy for the ticket you have purchased.

What conditions does Chongqing Airlines set for traveling with children and babies?

Chongqing Airlines sets the following conditions for traveling with children and babies: 1. Children under the age of 2 (infants) can travel for free if they are accompanied by an adult who has paid for a seat. However, if a separate seat is required, the child will be charged the full adult fare. 2. Children between the ages of 2 and 12 (inclusive) pay a discounted fare. 3. Children under the age of 5 must be accompanied by an adult during the flight. 4. If a child is traveling alone, the airline provides a service called unaccompanied minor service, which must be requested before the flight. Chongqing Airlines provides children's food and entertainment onboard. They offer special children's meals and have a variety of entertainment options, including movies, TV shows, games, and toys. However, the availability of these services may vary depending on the flight duration and aircraft type. It is recommended to contact the airline before the flight to confirm these services.

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