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CEIBA Intercontinental
CEIBA Intercontinental Airlines is a national airline of Equatorial Guinea, established in 2007. The airline aims to provide affordable yet quality service to its passengers. CEIBA Airlines has several advantages including a range of destinations and routes, a modern fleet of aircraft, and attentive, professional staff. However, one potential disadvantage is that some of the planes used for transporting goods are quite old. Pricing policy-wise, CEIBA Airlines offers competitive rates for the average traveling person. They have different fare types based on passenger needs - from economy to business class, with different baggage allowances, and seat selection options. Flying with CEIBA Intercontinental Airlines can be a great option if you're looking for an airline with competitive pricing and reliable services.
CEIBA Intercontinental baggage rules
CEIBA Intercontinental airline has specific baggage rules in place to ensure the safety, comfort, and convenience of its passengers. The following is a guide to the airline's baggage policies which are divided into four categories: luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage: Passengers can check one piece of luggage with a maximum weight of 23 kg and maximum dimensions of 158 cm (length + width + height) free of charge. Any additional luggage will incur a fee.
Hand baggage: Passengers can bring one piece of hand baggage, which must not exceed 10 kg in weight and 55 cm x 35 cm x 25 cm in dimensions, on board. In addition, passengers can bring a personal item, such as a handbag or laptop bag, with a maximum size of 40 cm x 30 cm x 15 cm.
Excess or overweight baggage: If a passenger's luggage exceeds the weight limit of 23 kg, an excess baggage fee will be charged. The fee varies based on the destination. Additionally, if the luggage exceeds the dimensions of 158 cm, it will not be accepted as checked luggage and will instead be considered cargo.
Items prohibited for carriage: CEIBA Intercontinental airline does not allow certain items on board. These include explosives, flammable materials, compressed gases, corrosives, magnetized materials, poisonous or infectious substances, or any other item that may pose a risk to the safety of passengers or the aircraft. Passengers are advised to check with the airline before their flight to ensure they are not carrying any prohibited items.
Frequently asked questions about the airline
If your baggage has been lost or damaged by CEIBA Intercontinental, you should contact the airline's customer service department as soon as possible to file a claim. You can do this by calling their customer service hotline or by visiting the airline's website and using their online contact form. You will likely need to provide proof of the loss or damage, including receipts and photographs of the affected items. CEIBA Intercontinental will then review your claim and determine whether they are responsible for the loss or damage and what compensation they can offer.
CEIBA Intercontinental generally closes check-in and boarding 1 hour before departure.
Unfortunately, CEIBA Intercontinental does not currently offer online check-in for its flights. Passengers must check in at the airport ticket counter or self-service kiosk. It is recommended to arrive at the airport at least 2 hours before the scheduled departure time.
As an AI language model, I cannot accurately provide information about the compensation policies of specific airlines, but according to EU regulations and other guidelines, compensation may be provided in certain situations such as flight delays/cancellations caused by the airline's fault. Passengers should check with the airlines directly for their policies in such situations.
Yes, CEIBA Intercontinental does provide additional services for passengers with disabilities. They have trained staff to assist passengers with disabilities and offer wheelchairs, stretchers, and other necessary equipment. Passengers with disabilities can also request assistance in advance during the booking process. Additionally, CEIBA Intercontinental provides special attention to passengers with visual or hearing impairments.
As an AI language model, I don't have access to real-time information, but according to their website, CEIBA Intercontinental offers complementary meals and drinks on board their flights. However, it is not clear from the website whether they serve alcoholic beverages or not. It is recommended that you contact the airline directly or check their policies for further information.
As an AI language model, I don't have access to the latest updates or information about CEIBA Intercontinental airline's policy. However, I can suggest that you may check CEIBA Intercontinental airline's website or contact their customer service to inquire about their ticket refund policy.
CEIBA Intercontinental requires that all minors traveling must be accompanied by an adult and should carry a passport or official identification. It is also advised to bring the birth certificate of the child. If the child is traveling with only one parent, a letter of permission from the other parent is required. CEIBA Intercontinental offers children's meals on board upon request, and also provides entertainment such as movies, music, and games suitable for children of different ages. However, it is recommended to bring toys and activities that the child enjoys to keep them entertained during the flight.