Bamboo Airways is a Vietnamese airline founded in 2018. Its main advantage is providing direct flights to less common destinations, such as Quy Nhon and Van Don. However, there have been some customer complaints about delayed or cancelled flights. Pricing policy is quite affordable, making it a good option for budget-conscious travelers. Overall, Bamboo Airways offers a decent option for air travel within Vietnam.
Bamboo Airways is a Vietnamese airline that offers passengers a variety of baggage rules and allowances. The rules are designed to ensure safe and comfortable travel for all passengers. Here is an overview of Bamboo Airways' baggage rules.
Bamboo Airways allows passengers to check-in up to 30kg of luggage per person for free. Additional weight will be charged at a fee. If the luggage exceeds the weight limit, it will not be accepted. Luggage should be properly packed to ensure safe carriage.
Passengers on Bamboo Airways are permitted to carry one piece of hand baggage on board, weighing no more than 7kg. In addition, passengers can also bring one personal item such as a small handbag or a laptop. The hand baggage must fit under the seat in front or in the overhead bin. Bags that exceed the size and weight limits will be checked in.
Passengers who wish to carry excess baggage must pay an additional fee based on the weight and size of the luggage. Luggage that exceeds the weight limit of 30kg will not be accepted. It is important to note that overweight or oversized luggage may be subject to special handling and may not be accepted on certain flights.
Bamboo Airways prohibits the carriage of several items for safety and security reasons. These include flammable and explosive items such as fireworks, compressed gases, corrosive materials, magnetized materials, poisons, and radioactive materials. In addition, the airline also prohibits carriage of some types of sports equipment, pets and live animals. Passengers are advised to check with the airline on the specific items that are not allowed to be carried on board.
In conclusion, Bamboo Airways offers passengers generous baggage allowances while also ensuring safe and comfortable travel. Passengers are required to abide by the baggage rules to guarantee hassle-free and smooth travel experience.
In case of loss or damage to your baggage by Bamboo Airways, you should immediately report it to the airline's baggage service office at the arrival airport. You will be required to fill out a Property Irregularity Report (PIR), which is essential for you to claim compensation. You can also contact Bamboo Airways customer service for assistance.
Bamboo Airways typically closes check-in and boarding 30 minutes before the scheduled departure time for domestic flights and 60 minutes for international flights. However, it is always recommended to arrive at the airport early to ensure a smooth check-in and boarding process.
Yes, you can check in online for a Bamboo Airways airline flight. The online check-in process can be done on the airline's website or mobile app. It typically opens 24 hours before the scheduled departure time and closes 2-3 hours before the departure time, depending on the route and airport. During the online check-in process, you can select your seat, add any baggage, and obtain your boarding pass.
Yes, Bamboo Airways is required to pay compensation for flight delays and cancellations according to the regulations set forth by the Civil Aviation Authority of Vietnam. The amount of compensation depends on the length of the delay or cancellation and the distance of the flight, and may include expenses such as alternative transportation or accommodation. Passengers can contact Bamboo Airways or file a claim with the Civil Aviation Authority of Vietnam to receive compensation.
Yes, Bamboo Airways provides additional services for passengers with disabilities. These services include wheelchair assistance, priority boarding, and assistance with boarding and disembarking the aircraft. Passengers with disabilities are advised to inform the airline of their specific needs at least 48 hours before their flight. The airline also allows passengers with disabilities to bring their own mobility aids such as wheelchairs, walkers, and crutches.
Yes, Bamboo Airways provides meals and drinks on board depending on the length of the flight. They offer free snacks, non-alcoholic beverages, and hot meals on longer flights. Alcoholic beverages are also available for purchase.
According to the Bamboo Airways website, refundable tickets are available but vary depending on the fare class and ticket conditions. It is recommended to check the fare rules carefully before booking to determine if the ticket is refundable or not. Additionally, passengers can purchase refundable ticket options at an additional cost.
Bamboo Airways allows passengers to travel with infants and children. Infants under 2 years old can travel on their parent's lap for free, but parents can also purchase a separate seat for the infant if they prefer. Children between 2 and 12 years old must have a separate seat and can be accompanied by an adult or travel alone as an unaccompanied minor. Passengers traveling with infants and children can take baby strollers and car seats on the flight, but they must be checked in as baggage. Some of Bamboo Airways' aircraft are equipped with bassinets, so passengers can request them during booking or by contacting customer service. Bamboo Airways does not provide children's food or entertainment on board their flights. However, they offer a selection of meals and snacks that passengers can purchase, and passengers can bring their own food and entertainment for their children.