In case of loss or damage to your baggage by Avianca Brazil, you can apply for compensation by contacting their customer service team either through phone or email. You can also file a claim for compensation on their website by filling out the appropriate form. It is important to provide all necessary information, including your flight details, baggage tags, and proof of damage or loss. Avianca Brazil will then investigate your claim and inform you of their decision.

Avianca Brazil generally closes check-in and boarding at least 45 minutes before departure. However, it is recommended to check the specific requirements for your flight as they may vary depending on the destination and type of ticket purchased.

Unfortunately, Avianca Brazil has ceased operations and all flights have been cancelled since May 24, 2019. It is no longer possible to check-in online for Avianca Brazil flights. If you have booked a ticket with Avianca Brazil, you will need to contact them for further information.

Yes, Avianca Brazil is obligated to pay compensation for flight delays and cancellations under certain circumstances, such as when the delay exceeds a certain period or the cancellation is not due to extraordinary circumstances. However, the specific compensation amount and eligibility may vary based on the individual circumstances of the delay or cancellation. It is recommended to check Avianca Brazil's policies or consult with their customer service team for more information on compensation for flight disruptions.

Yes, Avianca Brazil provides additional services for passengers with disabilities. This includes: 1. Wheelchair assistance: Passengers with disabilities can request for wheelchair assistance at the time of booking or at the airport check-in counter. Wheelchairs are available for use at all airports on both arrival and departure. 2. Special Seating: Passengers with disabilities can request special seating arrangements to ensure their comfort and safety on flights. Special seating may include aisles, bulkhead, or seats with extra legroom. 3. Service Animals: Avianca Brazil allows passengers to travel with service animals, including guide dogs, hearing dogs, and assistance dogs, at no additional charge. 4. In-Flight Assistance: Passengers with disabilities can request in-flight assistance from the cabin crew, such as help with meal service or access to the lavatory. 5. Special Medical Requirements: Avianca Brazil can accommodate special medical requirements, such as oxygen tanks, with prior notice. Passengers with disabilities are encouraged to contact Avianca Brazil's Special Assistance department in advance to ensure their needs are met while traveling.

Avianca Brazil does provide meals and drinks on board, depending on the duration and timing of your flight. Alcoholic drinks are available for purchase on board for passengers of legal drinking age.

According to Avianca Brazil's website, the refund policy depends on the fare rules and conditions of your ticket. Some tickets may be refundable with a penalty fee, while others may be non-refundable. It is recommended to check the terms and conditions of your ticket before booking to understand the refund policy.

Avianca Brazil allows children of all ages to travel, but children under five years old must be accompanied by an adult. If traveling with a baby, passengers are allowed to bring a diaper bag and one stroller free of charge. Avianca Brazil does not offer specific children's food or entertainment on board, but there are options available for purchase that may be appealing to children. Additionally, passengers are allowed to bring their own food and small electronic devices for entertainment.