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Austral Lineas Aereas

AR flag

IATA
AU
ICAO
AUT
Argentina, Buenos Aires, Av. Rafael Obligado, 1221, 1425

Austral Lineas Aereas is a major airline based in Argentina. Founded in 1957, this airline has been serving passengers for over six decades. One of its main advantages is its wide range of domestic and international destinations. However, its outdated fleet and limited onboard amenities can be a disadvantage. While not as cheap as some budget airlines, Austral Lineas Aereas offers competitive pricing for the average traveler. With a commitment to safety and reliability, this airline continues to be a top choice for those traveling in and out of Argentina.

Austral Lineas Aereas baggage rules

Baggage Rules of Austral Lineas Aereas Airline

Austral Lineas Aereas airline is an Argentine airline that operates both domestic and international flights. Before travelling with this airline, it is important to be aware of its baggage rules. Here is what you need to know:

Luggage

The luggage allowance for domestic travel is one piece weighing up to 23 kg. For international travel, it varies depending on the destination. To know the exact details, it is recommended to check the airline's website or contact the customer service.

Hand baggage

Passengers are allowed to carry one piece of hand baggage that does not exceed 8 kg and dimensions of 55 x 35 x 25 cm. In addition to this, passengers can carry personal items such as a purse or a laptop bag.

Excess or overweight baggage

If your luggage exceeds the weight limit, you will have to pay an excess baggage fee. The fee varies depending on the route travelled and the weight of the excess baggage. It is recommended to check the exact fees on the airline's website.

Items prohibited for carriage

Austral Lineas Aereas airline does not allow the carriage of dangerous items such as explosives, flammable liquids or solids, oxidizing or corrosive substances, radioactive materials, or compressed gases. In addition, there are restrictions on the carriage of some items such as firearms, sporting equipment, and liquids. It is recommended to check the exact details on the airline's website before travelling.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Austral Lineas Aereas?

In case of loss or damage to your baggage by Austral Lineas Aereas, you should file a claim with the airline's baggage service office at the destination airport. You can also contact their customer service center through their website or by phone to initiate a claim. Make sure to provide all relevant information, including your flight details, baggage tag information, and a detailed description of the lost or damaged items. Austral Lineas Aereas will investigate your claim and provide compensation if it is found to be valid.

How long before departure does Austral Lineas Aereas close check-in and boarding?

Austral Lineas Aereas generally closes check-in and boarding 45 minutes prior to departure for domestic flights and 1 hour prior to departure for international flights. It is always recommended to check with the airline for their specific policies and procedures.

Can I check in online for an Austral Lineas Aereas flight?

Yes, it is possible to do online check-in for an Austral Lineas Aereas airline flight. You can do it on the airline's official website, which is www.austral.com.ar. Online check-in usually opens 24 hours before departure and closes 2 hours before departure, so it is recommended to complete the process as early as possible. During the check-in process, you will be able to select your preferred seat, enter your travel document information, and print your boarding pass.

Does Austral Lineas Aereas pay compensation for flight delays and cancellations?

According to Austral Lineas Aereas' website, they comply with the regulations of international organizations regarding passenger rights, including the compensation for flight delays and cancellations. However, the amount of compensation may vary depending on the circumstances of the delay or cancellation. It is recommended to contact Austral Lineas Aereas or check their website for more information about specific cases.

Does Austral Lineas Aereas provide additional services for passengers with disabilities?

Yes, Austral Lineas Aereas provides additional services for passengers with disabilities. These services include priority boarding, special assistance during the flight, and assistance with boarding and disembarking from the aircraft. Passengers should inform the airline of their needs and requirements at the time of booking or at least 48 hours before their flight. The airline also provides information on its website regarding accessibility services and facilities available at airports.

Does Austral Lineas Aereas provide meals and drinks on board?

Yes, Austral Lineas Aereas provides meals and drinks on board depending on the duration and type of the flight. Alcoholic drinks are also available for purchase on board.

Are Austral Lineas Aereas airline tickets refundable?

As an AI language model, I do not have access to the most current information such as Austral Lineas Aereas airline’s policies regarding refunds. It is best to check the ticket terms and conditions, or contact the airline’s customer service for more specific information.

What conditions does Austral Lineas Aereas set for traveling with children and babies?

Austral Lineas Aereas allows children to travel alone from the age of 5 years old, with the requirement of the Unaccompanied Minor Service. The airline also allows infants to travel on board, providing them with a bassinet or seat with a special belt and a safety harness. There is no mention of children's food or entertainment on board on the airline's website. However, passengers can bring their own food and entertainment for their children on board. The airline also offers pre-order meals for adult passengers.

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