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Asiana Airlines
Asiana Airlines was founded in 1988 and is a major airline based in South Korea. One of the advantages of flying with Asiana Airlines is its excellent safety record, considering the airline is recognized as a 5-star airline according to SkyTrax. However, the airline is not known for its excellent customer service. As for the pricing policy, Asiana is not considered a budget airline, but they do offer promotional fares and discounts for loyal customers. Despite a few drawbacks, Asiana Airlines offers comfortable seating and amenities for long-haul flights, making it a great option for travelers looking for a reliable airline with a bit of extra comfort.
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Asiana Airlines baggage rules
Baggage Rules of Asiana Airlines
Asiana Airlines is one of the major airlines of South Korea, operating flights to various destinations across the globe. If you are planning to travel with Asiana Airlines, it is important to be familiar with their baggage rules to avoid any inconvenience later on. This article covers the baggage rules of Asiana Airlines, including luggage, hand baggage, excess or overweight baggage, and items prohibited for carriage.
Luggage
Asiana Airlines allows passengers to carry checked baggage on their flights, with the number of pieces and weight varying depending on the booking class, route, and frequent flyer status. Generally, passengers are allowed to carry up to two pieces of checked luggage, weighing up to 23 kg each, in Economy class. Business class passengers are allowed to carry up to three pieces of checked luggage, weighing up to 32 kg each. It is important to note that the maximum dimensions of each piece of luggage should not exceed 62 inches (length + width + height).
Hand baggage
Asiana Airlines also allows passengers to carry hand baggage on their flights, which includes a personal item and a carry-on bag. The dimensions of the carry-on bag should not exceed 55 cm x 40 cm x 20 cm, and the weight should not exceed 10 kg. The personal item should be smaller than the carry-on bag and should be able to fit under the seat in front of the passenger.
Excess or overweight baggage
If a passenger exceeds the weight limit for checked luggage or carries more than the allowed number of pieces, they will have to pay an extra fee. The fee varies depending on the route, booking class, and weight of the excess baggage. Passengers are also not allowed to carry any item that weighs more than 32 kg or has a dimension exceeding 203 cm (length + width + height).
Items prohibited for carriage
Asiana Airlines prohibits certain items from being carried on their flights, including explosive and flammable materials, firearms and other weapons, narcotics and drugs, and dangerous chemicals. Passengers are advised to check the complete list of prohibited items on Asiana Airlines' website to avoid any inconvenience at the airport.
In conclusion, Asiana Airlines has a comprehensive baggage policy that ensures comfort and safety for all passengers. It is important to follow these rules and regulations to avoid any inconvenience during and after the flight.
Frequently asked questions about the airline
In case of loss or damage to your baggage by Asiana Airlines, you can apply for compensation at the airport's baggage service center or online through Asiana Airlines website. You will need to provide evidence of the damage or loss, such as the baggage tag and receipts for the damaged or missing items. Asiana Airlines will then investigate the claim and determine the appropriate amount of compensation based on their liability.
Asiana Airlines typically closes check-in 60 minutes prior to departure for international flights and 40 minutes prior to departure for domestic flights. Boarding usually closes 20 minutes before departure for both international and domestic flights. However, it's important to check with the airline directly as these times may vary depending on the airport and the specific flight.
Yes, you can check-in online for an Asiana Airlines flight. You can do it by visiting the Asiana Airlines website or by using the Asiana Airlines mobile app. Online check-in typically opens 48 hours prior to the scheduled departure time and closes 1 hour before departure. However, the exact timing may vary depending on the departure airport and the destination. During online check-in, you can select your seat, print your boarding pass, and even choose additional services if available.
Yes, Asiana Airlines does pay compensation for flight delays and cancellations according to their policies and regulations. The amount of compensation varies depending on the circumstances of the delay or cancellation, such as the length of the delay and the reason for it. Passengers should contact Asiana Airlines customer service for information on compensation options.
Yes, Asiana Airlines provides additional services for passengers with disabilities. The airline offers pre-boarding assistance, wheelchair service, and special seating arrangements for passengers with disabilities. The cabin crew is also trained to provide assistance for passengers with disabilities during the flight. Passengers with disabilities can request for these additional services at the time of booking or prior to the flight.
Yes, Asiana Airlines provides meals and drinks on board for both domestic and international flights. Meal service varies depending on the duration and the route of the flight. Alcoholic drinks are also available for passengers of legal drinking age on international flights.
Asiana Airlines has different fare rules for different types of tickets. Generally, non-refundable tickets are cheaper than refundable tickets. Refundable tickets allow passengers to cancel their reservation and receive a full refund, while non-refundable tickets do not. However, Asiana Airlines also offers a flexible ticket policy, which allows passengers to make changes to their itinerary without penalty fees. It is important to check the fare rules when booking a ticket with Asiana Airlines to understand the refund and cancellation policies.
Asiana Airlines allows children and babies to travel with the following conditions: 1. Infants (under 2 years old) are permitted to travel on their parent's lap or in an approved car seat, which must be reserved in advance. 2. Children (2 to 12 years old) are required to have their own seat and are eligible for discounted fares. 3. Minors (under 18 years old) may travel unaccompanied, but the airline requires payment of a fee and must be booked in advance. As for children's food and entertainment on board, Asiana Airlines provides a variety of options for children. The airline offers baby food and formula on long-haul flights, as well as a special children's menu for older kids. Additionally, the in-flight entertainment system includes children's movies, TV shows, and games.