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Aruba Airlines

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IATA
AG
ICAO
ARU
Aruba, Oranjestad, L.G. Smith Boulevard, 94, 0000AA

Aruba Airlines is a small carrier that was founded in 2006 and is headquartered in Aruba. One of the main advantages of this airline is that it offers flights to lesser-known destinations in the Caribbean, such as Curacao and Bonaire. However, its limited route network could be seen as a disadvantage for frequent travelers. In terms of pricing policy, Aruba Airlines offers competitive prices for its routes, making it affordable for an average traveling person. Overall, Aruba Airlines is a good option for those looking to explore off-the-beaten-path destinations in the Caribbean without breaking the bank.

Aruba Airlines baggage rules

Aruba Airlines Baggage Rules

Aruba Airlines is a Caribbean airline based in Aruba, and here are the baggage rules of Aruba Airlines.

Luggage

Each passenger is allowed to bring up to two pieces of checked baggage, with a maximum weight of 50 pounds each (or 23 kilograms) and maximum dimensions of 62 inches (or 158 centimeters) in total.

Hand baggage

Each passenger is allowed to bring one piece of hand baggage, with a maximum weight of 22 pounds (or 10 kilograms) and maximum dimensions of 21.5 x 13.5 x 10 inches (or 55 x 35 x 25 centimeters).

Excess or overweight baggage

If passengers exceed the weight limit for their checked baggage, they will need to pay an excess baggage fee of $3 per pound (or $7 per kilogram). If they exceed the number of bags allowed, they will also need to pay a fee of $35 per additional bag.

Items prohibited for carriage

Aruba Airlines does not allow passengers to bring weapons, explosives, flammable materials, or other dangerous items aboard their flights. Additionally, passengers are not allowed to bring live animals (except for service animals) or excess amounts of alcohol on board.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by Aruba Airlines?

In case of loss or damage to your baggage by Aruba Airlines, you can file a claim at the Aruba Airlines baggage service desk or by contacting the Aruba Airlines customer service center. You will need to provide your baggage claim check and other relevant information, such as your flight details and a description of the lost or damaged items. Aruba Airlines will investigate your claim and provide compensation if it is deemed valid.

How long before departure does Aruba Airlines close check-in and boarding?

Aruba Airlines typically closes check-in and boarding 1 hour before departure.

Can I check in online for an Aruba Airlines flight?

Yes, Aruba Airlines does offer online check-in for their flights. You can do this through their website or mobile app. Online check-in typically opens 24 hours before the scheduled departure time. However, it is recommended that you check with the airline for the exact timing as it may vary depending on the flight and destination.

Does Aruba Airlines pay compensation for flight delays and cancellations?

Aruba Airlines is obligated to provide compensation for flight delays and cancellations under certain circumstances, as specified in the European Union Regulation EC 261/2004. This regulation applies to flights departing from or arriving at an EU airport, or to flights operated by an EU airline. In the case of a flight delay of more than three hours or a cancellation less than 14 days before departure, passengers are entitled to claim compensation ranging from 250€ to 600€, depending on the distance of the flight and the length of the delay or cancellation. Passengers may also be entitled to additional compensation for expenses incurred as a result of the delay or cancellation, such as accommodation, meals, and transportation. It is important to note that compensation is subject to certain conditions and exceptions, such as extraordinary circumstances beyond the airline's control (e.g. bad weather, security issues, etc.). Passengers should always check the terms and conditions of their ticket and consult with Aruba Airlines for more information on their specific situation.

Does Aruba Airlines provide additional services for passengers with disabilities?

Yes, Aruba Airlines provides additional services for passengers with disabilities. Passengers with disabilities may request wheelchair assistance or other special assistance when booking their flights or at check-in. The airline also offers priority boarding for passengers with disabilities. Additionally, the airline staff is trained to provide assistance and ensure that passengers with disabilities are accommodated to the best of their abilities.

Does Aruba Airlines provide meals and drinks on board?

Aruba Airlines provides complimentary drinks and snacks on board, including non-alcoholic beverages. Alcoholic drinks are available for purchase on board.

Are Aruba Airlines airline tickets refundable?

According to Aruba Airlines' fare rules, their tickets are generally non-refundable. However, some exceptions may apply depending on the specific fare type purchased and the reason for cancellation. It is recommended to review the fare rules and contact their customer service for assistance with refunds or changes.

What conditions does Aruba Airlines set for traveling with children and babies?

Aruba Airlines allows children and infants to travel but sets certain conditions. For infants under two years old, a ticket must be purchased for 10% of the adult fare. Only one lap child is allowed per adult passenger, and the child must be seated in the lap of the adult during takeoff, landing, and turbulence. Children over two years old must have their ticket and seat. Unfortunately, Aruba Airlines does not provide special children's food or entertainment on board. However, parents are allowed to bring their own food, toys, and entertainment for their children. It is recommended to bring a variety of snacks, favorite toys, and games to keep children entertained during the flight.

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