Amtrak is a US-based passenger rail service that was founded in 1971. The company operates more than 300 trains daily, serving over 500 destinations. Amtrak offers the advantage of avoiding busy airport traffic while providing a scenic journey through the country. However, their rail service can be slower than air travel and lacks the same level of comfort as an airplane. Their pricing policy is relatively affordable, making it an excellent option for travelers on a budget. Overall, if you're not in a rush and prefer a more leisurely approach to travel, Amtrak is a good option to consider.
Baggage rules of Amtrak airline
Luggage:
Amtrak allows passengers to carry two pieces of checked baggage free of charge on most routes. The maximum weight of each bag must not exceed 50 pounds, and the maximum size of each bag must not exceed 28 x 22 x 14 inches. Additional bags will incur a fee of $20 per bag.
Hand baggage:
Passengers are allowed to bring one small carry-on bag and two personal items free of charge. Carry-on bags must not exceed 28 x 22 x 14 inches, while personal items must be no larger than 14 x 11 x 7 inches.
Excess or overweight baggage:
Amtrak charges a fee of $20 for each baggage that exceeds the weight or size limit. Bags that weigh more than 50 pounds but less than 100 pounds will be charged an additional fee of $20. Bags larger than 28 x 22 x 14 inches but less than 36 x 36 x 36 inches will also incur an additional fee of $20.
Items prohibited for carriage:
Passengers cannot bring any prohibited items on board Amtrak. Prohibited items include dangerous goods such as explosives, flammable liquids, and firearms. Passengers are also prohibited from bringing pets, except for service animals or small pets in carriers. For a complete list of prohibited items, passengers should check the Amtrak website or contact customer service.
If your baggage has been lost or damaged while traveling on Amtrak, you should immediately report the incident to a member of the Amtrak crew or contact Amtrak's Customer Service team at 1-800-USA-RAIL (1-800-872-7245). Amtrak will investigate the incident and provide instructions on how to file a claim for reimbursement. You can also file a claim online through Amtrak's website.
Amtrak recommends that passengers arrive at the station at least 30 minutes prior to departure for check-in and boarding. However, some stations may require earlier arrival times, so it is best to check with the specific station for their policies.
Yes, you can check in online for an Amtrak train journey on their website or mobile app. However, Amtrak does not operate airline flights and therefore there is no "Amtrak airline". Amtrak operates as a rail passenger service in the United States and Canada, and you do not need to check in for a journey as you would for a flight. Instead, you would simply arrive at the train station with your ticket and board the train. If you have any questions or concerns about your upcoming Amtrak journey, you can contact their customer service team for assistance.
No, Amtrak does not pay compensation for flight delays and cancellations as they are a train service and do not operate flights.
Yes, Amtrak provides additional services for passengers with disabilities. These services include accessible seating, wheelchair lifts and ramps, and assistance boarding and disembarking the train. There are also specially trained staff to assist with mobility, communication, and other needs. Passengers with disabilities can request these services when making their reservation or by calling Amtrak's disability hotline.
Yes, Amtrak provides meals and drinks on board. The availability of food and beverage service depends on the train and route. On board cafe cars and dining cars, Amtrak offers a variety of snacks, meals, and beverages, including beer and wine for purchase. Passengers are not allowed to bring their own alcoholic drinks on board.
Yes, Amtrak airline tickets are refundable based on the fare rules associated with the type of ticket purchased. It is important to check the specific refund policy when buying the ticket.
Amtrak allows up to two infants under the age of two to travel for free with a paying adult. Children aged 2-12 receive a 50% discount on their ticket price when traveling with a paying adult. Children under the age of 12 must be accompanied by an adult at all times. Amtrak does not provide children's food or entertainment on board, but families are welcome to bring their own snacks and activities. Some long-distance trains do have activities geared towards children, such as onboard games and puzzles.