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Aerolink Uganda Limited
Aerolink Uganda Limited is a regional airline that was founded in 2012. Its main advantage is that it provides scheduled flights to destinations within Uganda, including national parks such as Bwindi Impenetrable Forest and Kidepo Valley. This makes it a great choice for travelers who want to explore Uganda's natural beauty. However, one disadvantage is that it has limited flights and destinations compared to larger airlines. As for pricing policy, it is relatively affordable for an average traveler. Aerolink Uganda Limited is committed to providing safe and reliable air travel, making it a great choice for those seeking adventure within Uganda.
Aerolink Uganda Limited direct flights
Aerolink Uganda Limited baggage rules
Baggage Rules of Aerolink Uganda Limited
Aerolink Uganda Limited is a domestic airline that operates within Uganda. The airline has specific baggage rules that passengers must adhere to. The following is an overview of their baggage rules.
Luggage
Passengers are permitted to carry a maximum of 23 kg of luggage on all Aerolink Uganda Limited domestic flights. Any excess baggage is subject to additional charges per kilogram. These charges are calculated based on the route and distance traveled. Additionally, luggage that exceeds the maximum weight or size may not be accepted for transportation.
Hand baggage
Passengers are entitled to carry hand baggage onboard the aircraft, including a handbag or laptop bag. The dimensions of this baggage should not exceed 115 cm (length + width + height), and its weight should not exceed 7 kg. Any additional items such as duty-free purchases must fit within the dimensions of the hand baggage.
Excess or overweight baggage
If a passenger has excess or overweight baggage, the airline will charge an extra fee. The fee depends on the route and distance traveled. It is essential to note that the airline has the right to refuse to transport any luggage that is deemed unsafe or impractical.
Items prohibited for carriage
Aerolink Uganda Limited has specific rules regarding items that are prohibited from being carried onboard their aircraft. These include:
- Flammable liquids or solids
- Toxic substances
- Firearms, explosives or ammunition
- Corrosive substances
- Magnetized materials
- Poisonous or infectious materials
It is important to note that the list above is not exhaustive. Passengers are advised to check with the airline for a comprehensive list of items that are prohibited for carriage.
In conclusion, passengers traveling with Aerolink Uganda Limited must follow the specified baggage rules. Failure to comply with these rules may result in additional fees or luggage not being accepted for transport. Passengers are advised to contact the airline ahead of time to clarify any questions or concerns about their baggage rules.
Frequently asked questions about the airline
If you have experienced loss or damage to your baggage by Aerolink Uganda Limited, you can submit a claim by contacting their customer service department. You can find their contact information on their website or through your booking confirmation. It is recommended that you report the loss or damage as soon as possible and provide all relevant details and documentation.
Aerolink Uganda Limited typically closes check-in and boarding 40 minutes before departure time.
As an AI language model, I don't have access to the specific information pertaining to Aerolink Uganda Limited. However, in general, most airlines offer online check-in services for their flights. To know if Aerolink Uganda Limited offers online check-in, you may visit their official website or contact their customer service. If Aerolink Uganda Limited offers online check-in, you can typically do it through the airline's official website or mobile app. The online check-in service usually opens between 24 and 48 hours before the scheduled departure time. However, the opening time may vary depending on the airline's policies. The information regarding the online check-in opening time is usually provided during the booking process or in the e-ticket confirmation email.
Yes, Aerolink Uganda Limited may pay compensation for flight delays and cancellations, depending on the circumstances. The specific terms and conditions of compensation will depend on the airline's policy and the applicable laws and regulations. Passengers should check with the airline regarding their specific situation and the compensation options available to them.
Yes, Aerolink Uganda Limited provides additional services for passengers with disabilities. The airline offers wheelchair assistance at the airport, priority boarding, and special assistance during the flight. Passengers with disabilities are advised to inform the airline of their needs at the time of booking or at least 48 hours before the flight. It is also recommended that they arrive at the airport early to allow sufficient time for the necessary arrangements to be made.
As an AI language model, I don't have updated information on the current offerings provided by Aerolink Uganda Limited. It's recommended to contact the company directly for the latest information. However, it's customary for airlines to provide meals and non-alcoholic drinks on board. The policy for serving alcoholic drinks varies from airline to airline and might depend on the duration of the flight. It's recommended to check with the airline directly for their specific policy regarding alcoholic beverages.
As an AI language model, I don't have access to the latest information about Aerolink Uganda's refund policy. However, generally speaking, airline tickets may be refundable depending on the airline's terms and conditions. It's best to check with Aerolink Uganda directly or visit their website for information on their refund policy.
Aerolink Uganda Limited requires specific documents to be presented at check-in for children traveling: 1. For infants and babies under two years old, a birth certificate or valid ID is required. 2. For children between two to 17 years old, a valid ID is required. For entertainment, Aerolink Uganda Limited does not offer child-specific activities onboard. However, they have an in-flight magazine, and passengers can enjoy movies and other entertainment available on the screens. For food, Aerolink Uganda Limited offers snacks and refreshments to all passengers. However, the airline does not have special menus or food for children. Parents traveling with children can pack their food to cater to their child's dietary needs and preferences.