Cheap flights and airline tickets from 9 Air

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9 Air

US flag

IATA
AQ
ICAO
JYH
China, Guangzhou, No. 3, Huaquan Road, Tianhe Software Park, 10th Building, 510540

Founded in 2014, 9 Air is a Chinese low-cost airline that operates domestic and international flights. The airline's advantages include low fares, modern fleet, and efficient customer service. However, 9 Air's disadvantages include limited destination options and extra fees for services such as meals and baggage. The airline's pricing policy is generally considered affordable for an average traveling person. Overall, 9 Air is a great option for budget-conscious travelers looking for a reliable airline with low fares.

9 Air baggage rules

Baggage Rules of 9 Air Airline

When travelling on 9 Air airline, it is important to be aware of the airline's baggage rules to avoid any inconvenience at the airport. Here's what you need to know about the airline's luggage policy:

Luggage

Passengers are allowed to check in up to 20 kg of luggage on domestic flights and up to 30 kg on international flights. Excess baggage fees will apply if the baggage exceeds the allowed weight limit. Persons with disabilities and infants are allowed extra baggage free of charge.

Hand baggage

Passengers are allowed to carry one piece of hand baggage with a maximum weight of 5 kg and dimensions of 20 x 40 x 55 cm. The airline also permits an additional item of personal baggage such as a handbag, laptop or camera. However, the total weight of both items must not exceed 5 kg.

Excess or overweight baggage

If your luggage exceeds the weight limit, you will be charged an excess baggage fee. The fee varies depending on the route and the weight of your luggage. It is advisable to check the airline's website for the most up-to-date excess baggage fees.

Items prohibited for carriage

There are certain items that are not allowed on board 9 Air airline flights, including flammable liquids, weapons, explosives, and other dangerous goods. It is important to check the airline's website for a complete list of prohibited items before packing your luggage.

By adhering to these instructions regarding luggage, hand baggage, excess or overweight baggage and items prohibited for carriage, you can ensure a smooth and stress-free travel experience with 9 Air airline.

Frequently asked questions about the airline

Answers to questions about the airline that travelers are most interested in

Where can I apply in case of loss or damage to my baggage by 9 Air?

In case of loss or damage to your baggage by 9 Air, you can file a report at the airport baggage claim counter immediately upon arrival. You can also contact 9 Air's customer service center via phone or email to report the loss or damage. It's important to keep all relevant documents, such as your boarding pass and baggage tags, for the claim process.

How long before departure does 9 Air close check-in and boarding?

9 Air typically closes check-in and boarding 45 minutes before departure time.

Can I check in online for an 9 Air flight?

Yes, you can check in online for a 9 Air airline flight. You can do it on their website or mobile app. Online check-in usually opens 24 hours before scheduled departure time and closes 90 minutes before departure time.

Does 9 Air pay compensation for flight delays and cancellations?

As an AI language model, I do not have access to up-to-date information on the compensation policies of airlines. However, according to EU regulations, airlines operating flights in the EU are required to compensate passengers for flight delays and cancellations depending on the circumstances. Therefore, it is best to check the specific policy of 9 Air regarding compensation for such incidents.

Does 9 Air provide additional services for passengers with disabilities?

As an AI language model, I do not have access to real-time information or updates. Please visit the official website of 9 Air or contact their customer service directly to inquire about the services they offer for passengers with disabilities. Generally, most airlines provide special assistance for passengers with disabilities such as wheelchair assistance, special seating arrangements, and trained staff to provide support during the flight.

Does 9 Air provide meals and drinks on board?

According to the information on their website, 9 Air offers meals and drinks for purchase on board their flights. However, it is not specified whether alcoholic drinks are available or not. It is advisable to contact the airline directly for more information on this.

Are 9 Air airline tickets refundable?

According to their website, 9 Air offers both refundable and non-refundable flight tickets. However, the terms and conditions of the ticket will determine if it is eligible for a refund or not. It is recommended to check the specific terms of your ticket or contact 9 Air directly to inquire about their refund policy.

What conditions does 9 Air set for traveling with children and babies?

According to 9 Air's website, children under the age of 2 can travel for free on domestic flights within China but do not have their own seat. Children between the ages of 2 and 12 are required to have their own seat and pay the child fare. To ensure the safety of infants during flights, 9 Air provides infant safety belts and recommends that parents bring their own safety seats. Additionally, strollers can be checked in at the gate for free. As for children's food and entertainment, there is no specific information provided on 9 Air's website regarding these amenities. It is recommended that parents bring snacks and activities to keep their children occupied during the flight.

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